If I could give 10 stars, I would!!!
From the friendly front desk staff to the amazing vet techs and the incredible Dr. Imani, every single person at North Burnaby Animal Hospital genuinely cares. I switched my cat over from her old vet, and honestly, it has been the best decision ever. They’re worth every minute of the 45-minute drive for me!!! The entire team treats your pets like their own.
My cat had been acting strangely, and while other vets couldn’t figure it out, this team did a full work-up and actually got to the root of the problem. What I love most is that there’s never any pressure. Dr. Imani always goes over every option, walks you through the pros and cons, and even gives cost estimates so you know exactly what to expect. The honesty and transparency are unmatched. And the follow up calls? That extra check in to see how your pet’s doing? It truly melts my heart. You can’t fake that kind of compassion.
Recently, I fostered a rescue dog from Cabo, Mexico, and brought him in for a nail trim. I brought him over for a seemingly simple procedure, because I had my doubts about the health of this dog considering the state he was flown over in (poor thing had long talon like nails). Dr. Imani and vet tech Amir Hussain went above and beyond, they were so gentle, kind, and thorough. They explained everything this poor guy had been through in simple terms I could actually understand (which is saying something since I’ve never owned a dog before!). They gave me clear options and next steps, but never once pushed unnecessary treatments.
Every single person at this clinic radiates empathy and kindness. You can tell they’re in this for the right reasons, to help animals and support the people who love them. I’m endlessly grateful for their care, their honesty, and their huge hearts.
If you’re looking for a vet that feels like family... this is it!! 🐾💖