We got a nail in our tire on the highway driving up to Portland. They took us in immediately, and identified the hole. At first they told us the hole in the tire was too big to repair safely, and offered us the option to put on a used or a new tire. We opted for the new tire. Then when they took the tire off the rim they decided the hole was smaller than expected and easily patchable. They patched it for us and we were on our way quickly. I happily paid $30 for the patch, and I'm impressed with their honesty, when we had already agreed to a $150 job.