NJ Lees Plumbing & Heating Ltd

We have been using NJ Lees for a few years since our regular service engineer retired and are very pleased with the service we receive. They are always very thorough and clean up after themselves. We had them recommended to us and we would definitely recommend them to anyone looking for a reliable professional team. Thank you.

We had work completed to install a new boiler and remove the old one. The team were brilliant from start to finish. I was impressed at the attention to detail with the care that was taken of our home and the communication about how to best locate and hide new pipe work. The work was completed efficiently and to schedule, I would unreservedly recommend this firm to anyone looking for reliable tradespeople to work in their home. Than you all

New boiler supplied and installed. Chip in the wood floor by dropping tool as new location was from kitchen to the loft. Boiler new location was immediately above consumer unit, but instead of running a short cable and installing a local wall plug aside the boiler, they decided to run a (very) long cable across the loft, down through the soil pipe until reach the original wall socket in the kitchen. Winter came and I was very happy with the new boiler, very efficient and economical, however in the early spring with drier days, I could notice the condensate from the flue was dripping large amount of water (hot, obviously) and splashing through my front door. Luckily my 5years old never played in that area. Tried for several times contacting Neil via mobile, text, email and very irresponsive. Took several weeks to have a reply. Then Neil attended, checked and said it was a straight forward job, would come next day. Never happened. Only contacted me back 1 month later because the service was due. Never booked the service with them and even though he sent his members of team to knock my door for service. No one home, they put a ladder on my drive and put a 45°C elbow at the end of the flue, which was installed with the wrong angle in the first place. Now it will just accumulate the condensate in this elbow until leaks. Not a nice neither safe job. Photos attached. Will pay over £300.00 for another company to chisel the wall, correct the flue angle to send condensate back to boiler and also correct the small condensate pipe they installed which I was instructed that lofts are considered external area and pipes should be 32mm. (The level drop is also not satisfactory). Rather pay for professionals than have this company back in my house.

Neal's been looking after our boiler(s) for at least a decade now. First installed a new boiler in my first flat, then servicing the boiler in new house. Comes or phones back when he says he will and provides a great service including advice via whatsapp to get our heating back on days before Christmas. Friendly and tidy team. Good value. Highly recommend.

I used NJ Plumbing & Heating Ltd to install a new gas boiler when I moved into my house. They now come and service it every year. Super easy with reminder emails and online booking. The team are all lovely too! Highly recommend.

We had a plumbing emergency at our WSK Hub\Cafe. Neal Lees came to the rescue. He arrived on time (in fact before any of us got there), he waited and fixed the problem in no time! Plus he did not charge us - where we are a small charity. All we can say and I am sure you will agree -is what a brilliant service from such a lovely man! Thank you Neal Lees!

3 years ago I spent a lot of time researching the best way to replace my old boiler and to cut a long story short I chose a Worcester Bosch combiboiler supplied and fitted by N J LEES, as they are accredited Worcester Bosch heating engineers thus giving me a 12 year warranty which could not be bettered. The boiler was fitted in one day, and they also helped me change a radiator valve at the same time. The work was perfectly professional and the people are all polite and helpful. Communication is easy and the annual services have been carried out promptly and at a time to suit me. I recommend N J LEES without reservation.

We have used NJ Lees Plumbing & Heating over several years and have always found them to be reliable, conscientious, and reasonably priced. They complete their work in a professional and tidy manner, which is greatly appreciated. As both a property developer and investor, I have encountered various plumbing and heating issues over the years. Neal and his team have always been quick to respond and resolve these problems efficiently. Their expertise and dedication to customer satisfaction are evident in every interaction. Their commitment to high-quality service and attention to detail sets them apart. Whether it’s a minor repair or a major installation, NJ Lees Plumbing & Heating consistently delivers excellent results. I have no hesitation in recommending their services to anyone in need of reliable and professional plumbing & heating company.

The service received by Neal, was exceptional throughout.He was punctual with time arranged beforehand, after responded to my request in a timely manner.He has sorted the issue with the boiler and checked the heating system holistically. 10 star service! Can not recommend enough NJ Lees Plumbing & Heating Ltd.

My boiler stopped working on Tuesday morning. Contacted Neal and an engineer was out in the afternoon. It needed a new part and that was ordered and fitted by Thursday 2pm. I have dealt with this company since 2013 and they have yet to disappoint. Very rare in the service industry. Would recommend 10/10