STAY AWAY – Highly Unprofessional and Unreliable.
We signed a contract last year to replace our roof this season. After months of delays, excuses, and stress, the company canceled on the very morning work was to begin. Check Yelp, seems like it has happened with more ppl lately.
Dan called saying their estimator, Daniel, “messed up” the quote and that the job would now cost 2.5x more — no apology, no solution, just a cancellation.
Earlier in the year, they had already tried to change the scope, saying they couldn’t include full ice-and-water shield (main reason for me to choose them) as written in the bid. After lengthy discussions, we compromised, with letting go full-roof ice and shield and upping the shingle quality.
They even pulled the permit, so I thought the job was finally happening. Instead, I was left scrambling, late-season, to find someone else. To make it worse, they contradicted themselves about my roof’s condition (first saying 2 years left, then 5). A new roofer confirmed it’s in poor shape and needs urgent replacement.
Bottom line: Dishonest, disorganized, and zero accountability. If you value your time, money, and sanity — look elsewhere.