Nicholas Carpet Care LLC

It had been five years since I bought my townhouse, and other than vacuuming it, the carpets had never been professionally cleaned. I also have a high energy bully breed dog. And anyone who has dogs knows... IYKYK. It was just time. Everything from start to finish was smooth, easy, and professional. From the first phone call with Alex who answered all of my many questions patiently, to Derwing who showed up on time, was friendly, professional and efficient, to Mark (the owner) who followed up with me and spent a lot time helping me to understand some of the technical aspects of carpet cleaning. I was interested in and also a little concerned about using Scotchgard as a finishing product due to having a dog and not wanting to cause him any harm. Mark was thoughtful and well informed and helped me to feel more comfortable about my decision to go forward. MY CARPETS LOOK AMAZING! There is no chemical smell at all. They feel incredible on my bare feet and I couldn't be happier. This company truly cares about their customers and making sure everything is just perfect for your expectations. Thank you so much to Mark, Paula, Derwing and Alex!!! See you in 18 months!

This was our first time having our carpets professionally cleaned. We have two dogs and usually self-clean the carpets but due to an injury the carpets hadn’t been cleaned in two years and the house started getting a dog smell and it was clearly the carpets. Bryson was amazing and I can’t complement his customer service and professional cleaning job enough. He was friendly, on-time and super efficient. The carpets were mostly dry within 12 hours and completely dry by the next day. And WOW! The carpets looked and smelled nearly brand new. We had our living room and large loft cleaned as well as about 14 step in high traffic areas. Beyond taking care of the dog odor he also got out a few difficult stains we had not been able to remove ourselves. Nicholas Carpets Care is top notch and worth every penny. Will be referring all friends and work colleagues that need carpet service.