We’re thrilled to celebrate the promotion of Denise Shah to Branch Supervisor at our West Springfield Office! 🎉
Denise has been an invaluable part of New Valley Bank since day one, starting at our Monarch branch before helping open West Springfield. With over 30 years of experience in banking, she brings deep expertise in retail, BSA, and compliance to her new role.
Her unwavering commitment to exceptional customer service, combined with her strength in process and procedure, sets the standard for our team. Denise has played a key role in training, mentoring, and supporting new team members, remaining a trusted resource to all.
Please join us in congratulating Denise on this well-deserved promotion! We’re excited to see the continued impact she’ll make in her new role. 👏