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New Smile Auto Body

  • Auto Body Shop in Los Angeles
  • Open now
  • 5
    (632)
New Smile Auto Body
Reviews
5 out of 5
(632 reviews)
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Jeffrey McLellan
Edited 3 weeks ago
Highly recommended. I got into a minor accident and had my Honda Clarity repaired here. I am very picky about my car which is a blessing and a curse. They got the job done and will fix the tiniest imperfections for you. Alex and Irene, and the workers there are friendly and down to earth and extremely helpful. Highly recommended. I also love how detail oriented Alex is. I appreciate how Alex is trying to make his customers happy. The quality of work is excellent as well.
Abby Quintana
2 months ago
⭐⭐⭐⭐⭐ I highly recommend New Smile Auto Body! They truly went above and beyond, and I was treated like family from beginning to end. Everyone was so friendly, caring, and professional. What I originally thought would be a minor repair turned out to have additional damage. They were very thorough and took the initiative to have the insurance company come out and inspect the additional damage, making sure everything was properly taken care of. They kept the process moving and completed the repairs in a timely manner. When I got my car back, I was amazed and it looks absolutely beautiful! It honestly feels and looks like I’m driving a brand-new car. 😊 I’m so grateful for the exceptional care, attention to detail, and wonderful service I received. Thank you, New Smile Auto Body, for taking such great care of me and my car. I couldn’t be happier and would absolutely recommend them! ❤️
Jaime Gonzalez
6 months ago
A+++ service from start to finish. Alex, the owner, really takes pride in his work and it shows. I brought in my BMW with several issues that had been piling up over the years. I’ve had the car for seven years, so it was definitely time to give it some attention. The driver and passenger side airbag sensor faults were a big concern, my headlights were badly oxidized and cloudy, and I also had multiple large scratches. Alex took care of everything in a timely manner, and the car looks so much better now. He was honest, professional, and paid attention to the details. It’s not easy to find a shop that combines quality work with great customer service, but this place does. Highly recommend New Smile Auto Body.
Edwin Flores
2 months ago
New Smile Auto Body did a great job painting and fixing my Vehicle!😀 They have an amazing customer service. I am so happy with the results. 💯🔥
Imrul Kaish
Edited a month ago
Second Review: I had a rear-end collision and took my car to New Smile Auto Shop based on a good past experience. However, this visit was disappointing. I had collision coverage, and insurance paid for the repairs. First of all, the shop missed the wheel alignment after the repair even though insurance covered it—whether they were overwhelmed with work or simply overlooked it, I’m not sure. The day after picking up the car, I drove it on the highway and experienced severe pulling to the left and right. I struggled to keep the car balanced and could have easily gotten into a serious accident. When I brought the car back, Alex tried to argue that it might have been caused by potholes in the LA area, but it was clearly from the collision. The alignment was off by a full degree, which is a massive, dangerous error. To their credit, they fixed the alignment quickly, which I appreciate. However, while my trunk only had minimal damage, they replaced it entirely, and the replacement feels cheap and flimsy compared to the original OEM part. When a shop charges $10,000 for a repair, you expect the car to be restored to pre-accident condition. I just hope they didn't miss anything else they were paid to fix. First Review: Recently my car got into an accident. It got some damage in the rear bumper. I was looking for a body shop and found the new smile auto body which has so many good reviews. I talked with Alfredo about the damage and costs. He took time and helped to understand the processes. He also gave me a ride home that day. It took around 2 and a half weeks. In between, they provided me with any updates on insurance procedures. When I went to receive my car, I couldn't recognize any of the dent and damage it had before. Also, they cleaned the car both inside and outside. The process was very smooth and they were very helpful with any questions I had. I highly recommend this place to everyone.
Flavia Cavicchioli
a year ago
Everyone at New Smile is great! Irene, Alex, Alfredo, and everyone at this shop makes the customer experience feel smooth and secure. They offer a great and fair price, and deliver perfect results. My car looks brand new! I will recommend them to all of my friends.
Bill Edelstein
a year ago
Alfredo and Eddie and the crew restored my 2001 Toyota Solara convertible to its original beauty at a fraction of the cost of other body shops. They worked with me on fixing old dents and dings, and found replacement parts I thought no longer existed. They also had a car delivered for me to rent while mine was in the shop. All this done with the Smile that’s in the company name. I can’t recommend New Smile Auto Body enough. Thank you all for your excellent work!
Modesto Mendes
2 years ago
Above and beyond is the the phrase I’d use to define this shop. Got rear ended, hit on the front drivers side all in one go. I heard of this shop from word of mouth from a short and funny man whom I hold dear, and can definitely attest that they’ve shown nothing but the best. Great work with my vehicle from the shop team, great customer service from the office team, and Alex is definitely a needle in a hay stack, the kind of person you need with stressful situations such as these. It’s been an absolute pleasure and a real heaven’s send. For after getting my vehicle back I can say, New Smile Auto Body truly brought a smile to my face. A shop you can definitely trust. The truck is back to her glory! Thank you all!
Flor Monterrosa
10 months ago
I recently brought my car to New Smile Auto Body, and I’m honestly so impressed with their work. From the moment I walked in, the staff was friendly, helpful, and took the time to explain what needed to be done. They gave me a clear and fair estimate, and they stayed in touch throughout the whole repair process. When I picked up my car, it looked amazing like nothing had ever happened. The paint matched perfectly, the bodywork was smooth, and they paid attention to every little detail. They finished the job on time, and the customer service was awesome from start to finish. If you need any auto body repairs, I highly recommend New Smile Auto Body. They’re professional, honest, and truly care about doing great work.
Yobi Dera
6 months ago
New Smile Auto Body did a great job replacing the headlights on my Lexus IS 250. I bought aftermarket headlights myself and brought them in, and they installed them for me at a reasonable price. They were good with their timing, straightforward about the price, and the whole process was smooth. Customer service was great too — everyone was polite, professional, and helpful. I’d definitely recommend them if you need work done on your car.
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