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New Beginnings Funeral Home

  • Funeral Home in Pembroke Pines
  • Open now
  • 4.9
    (46)
New Beginnings Funeral Home
Reviews
4.9 out of 5
(46 reviews)
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Travis Edwards
2 months ago
During a very painful time for our family, this funeral home handled my father’s cremation and memorial service with professionalism, patience, and respect. Grief can bring complicated family dynamics, and I want to be clear that the staff remained neutral, respectful, and focused on doing their job the right way. They treated my father with dignity and did their best to ensure everything was handled properly and lawfully. I’m thankful for the care they showed and for the support they provided during a difficult moment. I would recommend them to families looking for professionalism and compassion when it matters most.
Akeziel Edwards
2 months ago
I am 20 years old and trusted this funeral home to handle my father’s cremation and memorial service. Instead of compassion and professionalism, I was met with behavior that crossed boundaries no grieving family should ever have to deal with. The staff—especially one male staff member—needs to understand this very clearly: stay out of family business. It was shockingly inappropriate for anyone at this funeral home to insert themselves into personal family matters, offer opinions, or “weigh in” on situations they did not fully understand. You did not know the entire story, and even if you thought you did, it was not your place. Funeral home staff are there to provide services with dignity and neutrality—not judgment, commentary, or interference. What made this experience unforgivable happened on the day of my father’s service. A staff member attempted to take something from me that belonged to my father. I am his child, grieving the loss of my parent, and I simply wanted one last item to remember him by. The fact that this even became an issue is heartbreaking and unacceptable. No family—especially a young adult burying a parent—should have to defend themselves in a moment like that. This funeral home failed to provide the respect, discretion, and professionalism required in this line of work. Grief is not the time for power plays, opinions, or overstepping boundaries. Families come to places like this at their most vulnerable, trusting that they will be treated with care and humanity. Based on my experience, I would strongly urge others to think carefully before trusting this funeral home with something as sacred as a loved one’s final arrangements.
Lorena R. Martinez
5 months ago
From the moment we first walked into New Beginnings Funeral Home after the passing of our beloved mother, we were met with compassion, professionalism, and genuine care. Johnnie was the first person we met, and he guided us through every step of the process with such kindness and patience. He went above and beyond in helping us find the right cemetery and church that fit both our needs and our budget — something we deeply appreciated during such an emotional time. Peta did an incredible job preparing our mom for the viewing; she looked peaceful and beautiful, exactly as we remembered her. Michelle thoughtfully curated the room in a way that truly captured our mother’s essence, making the space feel warm, comforting, and full of her spirit. Arayma and Lee were wonderful in welcoming and caring for our family and friends as they came to pay their respects. Their gentle presence made a difficult day a little easier to bear. The team also offered the option to live stream the service, which allowed loved ones outside the country to join us virtually — a meaningful touch that brought our family together across the miles. New Beginnings truly supported us through the hardest moment of our lives. They handled everything with grace, respect, and empathy, and we are forever grateful for how they helped us celebrate our mother’s life. Their prices are also very reasonable compared to other funeral homes, but more importantly, the level of care and attention they provide is simply priceless. We wholeheartedly recommend New Beginnings Funeral Home to any family in need of compassionate and professional service during a time of loss.
KEISHA THELON
5 months ago
From the moment I called, I felt cared for and valued. The kindness and genuine warmth from Johnny, Lee and his wife truly touched my heart. They pay attention to every detail, making sure you’re comfortable and happy the entire time. It’s rare to find people who care this much — they don’t just treat you like a customer, they treat you like family. I always felt their love and compassion during this tough time of losing our loved one. They truly go above and beyond in every way. As we approach a year of our loss we truly appreciate New Beginnings for taking outstanding care of all of us. We will be forever grateful.
Norma Alvarez
7 months ago
My family and I just had to write this review to recognize the exceptional service we received when handling our Fathers funeral services. Ron Samaria initially took care of our needs and we are blessed that he was the one to serve is as his service was exceptional warm and caring. Could not have asked for more he was there for us the rough this difficult time and we will never forget. The entire staff was exceptional. From the funeral director to the attendants at the service. Wish to also say Ernesto was wonderful. My family will never use another facility as we could not expect better service than what all at Vista provided. Thank you The Alvarez family
Yali Franklin
a year ago
I don't know where to begin. But here it goes... From the moment we walked into New Beginnings the energy was warm. We'd visited 3 other locations and they were so business minded that we felt a bit eh. But, Mr. Johnny was very helpful and detailed with the information that we immediately said "this is the right place." As we were sharing information about our dad, Mr. Johnny was taking mental notes that took their services above and beyond our expectations. Well, to our surprise, as we arrived to the church, we noticed that he had created grass for daddy's golf bags to sit on, and a baseball theme table to honor him. It was simply amazing! Lets not forget Ms. Peta-Gaye, because she did an amazing job with our dad, and you could tell by her work that she cared. And...... at the service, the staff were very attentive and professional. It was simply a great experience with New Beginnings. A few bonuses to know is that se habla español. So, no worries if English is a barrier. As well as, they also collaborate with a Bereavement/Grief Specialist that helps families with their healing journeys through their difficult times. We would recommend this service home 1000X for their professionalism, compassion, awesome customer service, attention to details, understanding, for not being pushy, and for their support. Gratitude New Beginnings family for your dedication and compassion. We appreciate you!
RAINA
3 years ago
I believe in planning for the future and New Beginnings will take care of my funeral services once my time has come. I don’t want my family to worry about how to pay for my funeral expenses and New Beginnings gave me several options that seemed to suit every budget. For professional and compassionate service they are the Best! They are family owned and operated and you can tell by the little things that they do to make your experience as pain and stress free as possible. Your family deserves the best and with New Beginnings, that’s exactly what you will receive. Be sure to reach out to Johnny, trust me, you are in good hands.
antoinae destine
11 months ago
I would like to start off by saying thank you to the funeral director Johnny and all of the staff at New Beginnings Funeral Home. I cannot express enough how grateful my family and I are for the incredible service we received from this funeral home. From the very beginning, the staff was amazing — so caring, patient, and understanding during one of the most difficult times in our lives. The facility itself was immaculate, providing a peaceful and respectful environment to say our goodbyes. Every detail was handled with care and compassion, and they treated my father with the utmost dignity and respect. Even under pressure, the team remained calm, professional, and prompt, maneuvering through every challenge with grace and ease. Their communication was clear, their guidance was reassuring, and their support was truly comforting. Thank you for helping us give my father the beautiful, honorable farewell he deserved. Your kindness and excellence will never be forgotten.
Tracy Watson
a year ago
Words cannot express enough gratitude for the exceptional service we received from New Beginnings Funeral Home during one of the most challenging times for my family and me. The funeral director Mr. Johnny demonstrated remarkable patience and compassion as we navigated through the arrangements for my father’s funeral. In the midst of our chaotic emotions, he provided a calming presence and guided us through every detail with sensitivity and understanding. Their attentiveness ensured that we felt supported and cared for, which made a significant difference in our experience. On the day of the service, everything turned out beautifully. The director’s meticulous attention to detail was evident, and it truly honored my father's memory in a meaningful way. Thank you for making such a difficult time a little easier for our family. I highly recommend New Beginnings Funeral Home to anyone in need of service’s.
Yamilet Rodriguez
a year ago
I am overwhelmed with gratitude and appreciation for the exceptional service provided by New Beginnings Funeral Home during my father's funeral. From the initial consultation to the final farewell, the team demonstrated professionalism, compassion, and attention to detail. What struck me most was the effort they put into personalizing the service to reflect my father's personality and preferences. They took the time to listen to our stories and incorporated meaningful elements that made the celebration of his life truly special. The staff was courteous, empathetic, and efficient, ensuring that every aspect of the service was meticulously executed. Their expertise and guidance helped us navigate a difficult time with confidence and peace of mind. I highly recommend New Beginnings Funeral Home to anyone seeking a dignified, personalized, and professional funeral service. They truly went above and beyond to make our experience as smooth and comforting as possible. Thank you, New Beginnings Funeral Home, for helping us honor our father's memory with such love, care, and respect. The Rodriguez’s family
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