Neptune Cremation Service

I just happened to attend one of Neptune's informational seminars a few days prior to my husband's death ( had no idea his passing would occur so quickly). Their help was invaluable. They were supportive, easy to contact and work with. I bought a plan for myself as well because the plan can move with me from state to state. Additionally, I purchased a plan that will cover the cost of transporting my body should something happen during travels, which would be awful for my children to have to deal with during such a stressful time. I am so happy that I was able to engage their services!!!

The team at Neptune was respectful, kind and compassionate. In our first visit, Staci took the time to really listen to what our wishes were for our deceased family member and aligned the services Neptune offered with those wishes--no high-pressure sales tactics. Staci guided us through the entire process, providing consistent, clear communication regarding what next steps would be; responding to our questions in a timely and caring fashion. She provided upfront transparent information for services and options; there were no surprise fees. Additionally, Neptune provided complimentary services I had not expected, e.g. an obituary on their wrbsite, Social Security and Veterans Administration notifications and handling the process to obtain certified copies of the death certificate. Personally, I really appreciated the Family Assistance Checklist Neptune provided; this list of post-funeral activities and contacts I should consider making to manage the transitions needed after our loved one's passing, has been invaluable. They even offered access to an online bereavement program. In short, Staci made a difficult and emotional time so much easier to navigate. I would highly recommend using Neptune for your funerary needs.