absolute disgrace, yes they are cheap and more affordable but i guess that means cheaper parts too, its the end of October and we had the exact same problem for the exact same door taken care of end of june, they aren’t willing to cover it, its outside of their 30 day warranty, i asked and was given no answer about the hardware, i was curious if the hardware that failed from back in june is going to be the same kind of hardware im going to be putting back on 4 months later, just to do it again 4 months later again, mind you we rarely use this garage, maybe 3-4 times a week, the technician told us $150 to fix his fix that can’t last 6 months, i get policies and warranties but at some point you have to meet your loyal paying customer in the middle, hate to see a local business act like a big deal corporation.