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Navy Towing LLC.

  • Towing Service in Chantilly
  • Closed
  • 4.9
    (49)
Navy Towing LLC.
Reviews
4.9 out of 5
(49 reviews)
4.9
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Todd Helfrich
3 weeks ago
Navy Towing helped in a pinch! Arrived within 15min of my call with a flatbed to get me to the repair shop. Good price, especially last minute.
Abdel Rahman Khaled
2 months ago
Excellent service from Navy Towing LLC! They were professional, friendly, and arrived quickly. The whole process was smooth and stress-free, and they handled my vehicle with great care. Fair pricing and great communication. Highly recommend them to anyone who needs reliable towing service!
Timothy Adam Payne
a week ago
I have a Mercedes Sprinter, it's been stuck in Chantilly, VA since March and everyone in so expensive; BUT NOT Navy Towing LLC, Abdullah and Ahmed had been such gentleman and gave a really good price ($1400) while everyone else was price gouging. I recommend Navy Towing LLC; and remember when you dedicate your works to the Almighty God (Thy Redeemer and the Holy One of Israel) he will always provide a way! I pray everyone gets to be Redeemed! Amen and thank you Navy Towing LLC!
Michael Afash
4 weeks ago
Excellent service. My car broke down and won’t start. I called and they picked up quickly and arrived on time to tow my car on time. They tried to jumpstart the car before towing. Professional, friendly and polite. I highly recommend them to everyone.
George Forman
3 weeks ago
This the best tow experience I ever had. I have a classic car and they were busy and still rushed to help me. They were super careful and professional both on the phone and on the job. Highly recommend.
Mutaz Amayreh
2 months ago
Great towing company! Their price was very reasonable compared to others, and the driver was friendly, professional, and helpful. Everything went smoothly. Definitely recommend them!
Lindsay Carpen
a month ago
Arrived quickly and on time. They took great care of my cobra. Its 4" ground clearance and they took great care and it was no problem. They then helped me get it into the garage. Over the top service. Highly recommended!
Silas Aram
a month ago
I love this Tow Man, the service is so excellent! He does a good job! He is so creative to figure out things and his performance is awesome! He will help you in any way shape or form, very hard working and cater to your needs in precise detail! I recommend to any person including any Navy or Navy Veteran
abdallah alshar
2 months ago
Had a really good experience with Navy Towing LLC. The price was very reasonable, and the operator was friendly, helpful, and patient with me while I was giving him directions. Everything went smoothly and the service was great. Definitely recommend them!
Haitham Al Amleh, MBA, PMP, PCSSA, SGP
a month ago
I recently called Navy Towing after my car unexpectedly broke down on the side of a busy highway, and I couldn’t have asked for better service. I was nervous and unsure what to do, but the dispatcher answered right away and spoke to me calmly and respectfully. After confirming my exact location and making sure I was in a safe spot, the dispatcher gave me clear instructions and kept me updated with an accurate arrival time. Even with the traffic and difficult road conditions, the driver arrived exactly when promised. The tow truck was positioned safely, the warning lights were turned on, and the area was secured before any work began. The driver was professional, patient, respectful, and positive throughout the entire experience. The truck was fully prepared with a battery jump pack, jumper cables, tire equipment, safety gear, and all the necessary tools. The driver inspected the battery, checked all four tires and the spare, and determined whether the car could be driven safely. I really appreciated that the driver first tried to see whether roadside assistance could solve the problem instead of immediately pushing for a tow. That showed both experience and honesty. Once it became clear that towing was the safest option, the driver explained the issue and the towing process in simple, easy-to-understand terms. Photos were taken to document the vehicle’s condition before loading, and the correct equipment and protective straps were used to secure it. The car was handled carefully during both loading and unloading and arrived without a single scratch or any additional damage. The entire process was quick and well organized without cutting corners on safety. All charges were explained upfront, the final price matched the original quote, and there were no hidden fees or unnecessary services. The dispatcher and driver also communicated well with each other, so I never had to repeat myself or wonder what was happening. Navy Towing confirmed my preferred repair shop, arranged the after-hours drop-off, followed the instructions for leaving the keys, and notified me as soon as the vehicle was delivered safely. The company also made sure I had a safe way to leave the roadside and showed genuine concern for my well-being, not just for completing the tow. I even received a follow-up afterward to make sure everything had been handled properly. What impressed me most was the combination of quick service, excellent communication, highway safety, technical knowledge, careful vehicle handling, fair pricing, and genuine compassion. Navy Towing turned a stressful roadside emergency into a calm and manageable experience. Based on my experience, the company is dependable, punctual, honest, well-equipped, respectful, and highly professional. I would confidently recommend Navy Towing to anyone who needs reliable towing or roadside assistance, and I would not hesitate to call again.
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