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Navpoint Garage Doors

  • Garage Door Supplier in Surrey
  • Closed
  • 4.4
    (117)
Navpoint Garage Doors
Reviews
4.4 out of 5
(117 reviews)
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Prabhinder Bhullar
5 months ago
I recently had a garage door installed and was extremely impressed with the service. The team was very professional, knowledgeable, and clearly experienced. They worked efficiently, completed the job quickly, and made sure everything was done right. The whole process was smooth from start to finish. I highly recommend them to anyone needing garage door installation or service.
Mantej
6 months ago
From the day I made the phone call to the moment my garage door was installed, Navi provided us with impeccable service throughout the entire process. There were significant issues with our framing and concrete slab but with Navi’s expertise he figured out a way around our issue and got the garage door installed within the next few days. I highly recommend Navpoint!
Ajay Dhindsa
4 months ago
Our first garage door installation with Navpoint Garage Doors went smoothly; however, the pricing was significantly higher than other quotes we received for the same Clopay garage door from other authorized Clopay dealers. The difference was approximately $4,500. We still chose Navpoint based on positive feedback we had heard. Unfortunately, our experience with the second door was not positive. Prior to ordering, it was clearly communicated to Nav, the owner, that installation on the carport side could not proceed until final inspection was completed. Nav indicated this would not be an issue, and based on that understanding, a deposit was paid. After several weeks, we began receiving frequent emails and text messages requesting full payment, along with suggestions that the doors could be stored on our property. We explained that we did not have suitable space for storage and were concerned about potential damage to the doors. Subsequently, Charn, another owner, contacted us and stated that the garage doors had been destroyed due to high storage costs from Clopay. I cannot independently verify this information and can only share what was communicated to us. As of our last communication, we were not provided the garage doors, nor was our deposit refunded. While the initial installation was completed, our overall experience involved pricing concerns, ongoing payment pressure, unclear communication, and unresolved issues regarding the deposit and delivery of the second door. Based on our experience, I would recommend that others obtain multiple quotes and clearly document all terms in writing before proceeding with Navpoint Garage Doors.
Shayne Sidhu
a year ago
My garage coil springs snapped, called Navpoint for a quote, within the same day had them replaced. Excellent communication, great punctuality, and transparency with all the staff. Also gave us tips on how to extend the longevity of our door to avoid costly repairs in the future.
Rob Krznaric
a year ago
Hired Navpoint Garage Doors for my renovations and the doors they installed were awesome. Exactly what they said they would be. They installed new doors and motors and were on time, professional, clean and did an awesome job with my instal. Navi was fair in his pricing and took the time to explain all the details to make a decision on which doors to purchase. If your looking for garage doors, don’t waste time looking around; call navpoint!
Deepak Sharma
3 months ago
Very professional, and prompt service. I don’t know much about garage’s but the team at Navpoint was patient in ensuring I was making an informed decision… 10/10 recommended!
Ben Baker
2 months ago
Have dealt with Navport for years and just had them install a new garage door for us. Professional, knowledgeable and easy to work with.
Maryam
9 months ago
These guys are awesome. It was great working with Navi to get our garage doors installed. Efficient, reliable and great pricing. The team is very friendly and gets the job done well! Quality work for sure ! I’d highly recommend them!
Sean Curley
4 months ago
from initial quote to install, it was a great experience. always available to answer questions. prompt and thorough. we love our new garage doors!
Gevin Rai
a year ago
I’m extremely disappointed with Navpoint garage doors. After just 3 months of use, the spring broke on our garage door, despite the fact that it had only been installed for 2.5 years in our new house. When I called customer service, the lady on the phone was completely unhelpful and seemed more interested in getting off the phone than addressing my issue. She mumbled through the conversation and refused to offer any help outside of their 295-400 service charge. If you expect good customer service when something goes wrong, I’d stay away from Navpoint.
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