I usually have good service with Navo & Sons. I have been using them since 2018, but after the service I received from them 7-10-25, I will no longer be using their services. They failed to call me before they came so I could direct them to the 16' service gate for full access to my septic tank, but they just used the 3 ' walk in patio gate to run their large suction line across the patio, furniture and pots on the patio breaking 4 of them and scratching the chair.