Ops Leaders: Your time is too valuable for "manual workarounds." š
Q1 likely exposed the gaps. Now, Q2 is for the Smart Moves:
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Fix the constraints, not the symptoms.
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Stress-test your systems before you scale them.
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Build for flexibility, not just a higher headcount.
The difference between a "busy" team and a "productive" team is the system behind them. Which one are you building?