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NATIONAL AUTO COLLISION

  • Auto Repair Shop in Kent
  • Closed
  • 4.9
    (167)
NATIONAL AUTO COLLISION
Reviews
4.9 out of 5
(167 reviews)
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razmehr fardad
2 weeks ago
Absolutely Outstanding Service! ​This was the fourth time my family has used the National Auto Collisions, and they somehow manage to get more efficient and organized every single time. ​They truly went above and beyond during this visit. They handled the entire insurance claim submission for me and completely took care of coordinating my rental car, making what is usually a stressful process incredibly easy. ​To top it all off, Steve and his team noticed some minor scratches from everyday wear and tear and fixed them without me even asking. That level of care and attention to detail is hard to find. National Auto Collision is absolutely great, and I will definitely be using them again. Highly recommended!
Ethan Le
a year ago
I am really glad to have my car repaired at National Auto Collision. Recently my dream car has been hit multiple times and I was devastated. But luckily Steve, Alex and all other staff here took great care of me. On day one they listen to all my concerns and gave me advice on how to proceed on fixing my car. I had to pay out of pocket but they were very fair about the price of the repair. They help work around my budget while maintains high quality work. Steve (owner) was great he made sure there was no surprise cost that popped up during the repair and even straightened out the under carriage panel and repainted it for free. After I got the vehicle, I was very happy. The car looked brand new. I can’t thank you enough. If you need any repair work please check them out. I will for sure be back if I need any repairs in the future. This place is truly the best and there is a reason for the high rating reviews.
Nancy Duckett
7 months ago
Honest, Affordable, and Outstanding Work! I hired National Auto Collision in Kent to fix a botched job from a mobile scratch and dent company. Steve, the owner, was incredibly helpful — genuine, honest, and professional. Even though my inquiry came after business hours, he responded right away and took the time to discuss my repair needs and offer helpful advice. Not only did his team repair the damage and repaint the area beautifully, but the cost was considerably lower than other estimates. My car looks brand new again, and I couldn’t be happier with the results. The quality of their work, attention to detail, customer service, and integrity truly stand out. I’d confidently recommend Steve and his team to anyone in need of honest, high-quality, and reasonably priced auto body work.
Marvin Figueroa
a week ago
Highly recommend! Very supportive people and the support was phenomenal. They stand by their word and provided great work
Lisa K
7 months ago
We signed up with this company to replace a door on one of our cars even though this company is located further from us than other car repair companies. And it was so worth it! I dealt with two very nice, polite people there during the process of exchanging information, and that process went smoothly and quickly. All of my questions were answered pretty much immediately, and the answers were easy to understand. A huge bonus was their transporting my car to and from their workplace on days and at times convenient for us due to our location. And the work they did was just beautiful. The car came back squeaky clean and looking new even though it is 12 years old. The main person I dealt with, Alex, is a perfectionist and extremely personable. Plus the bid was reasonable. I cannot recommend this company enough.
T Le
8 months ago
Steve, the owner is absolutely amazing. We’ve taken several of our vehicles in there for repair and every experience has been wonderful. They are extremely capable, quality of work very high, communication is superb. He keeps you informed along the way with any updates and cares about the customer experience. We would highly recommend this place to anyone, you will not be disappointed! We’ve received several quotes from other shops and nothing compares to National. Their quality and customer service is top notch and we will continue to refer all our family and friends to them.
Aaron Fang
2 months ago
I recently brought our family van to national auto collision for repair through a trusted friend’s referral and I was blown away by their service. The whole process was very smooth which definitely helped with my busy work schedule. The owner not only walked through every details with me but also helped me to contact the insurance company directly. I am very happy with the repair and the car looks brand new again. The car was done within the promised time. They also help me set up with the car rental and the return. I highly recommend this auto repair shop.
Tereasa Diggs
8 months ago
My car was in a collision and needed the front light and fender replaced. The service they provided was excellent! Steve came out to my house and picked up my car and was available anytime I needed to call or text him. He dropped my car off at work and then took my rental car back for me. They did a great job on my car and you could not even tell it was in a collision. And they washed my car and also vacuum and cleaned the inside of car. Definitely would recommend them to anyone!
Dave “davethecave” T
8 months ago
I called this place up to ask about quote for an accident that was being paid out of pocket by the at fault driver. They took a look at my car day of and got me a quote to work with. I had quotes with 3 other shops with similar action items but National Auto Collision had the best and reasonable pricing. All I had was a broken side mirror assy, minor dent on driver door, and damaged paint. After I dropped off the car on a Monday, they had it ready by Friday. So quick! Also, my car exterior was pretty dirty before I dropped it off and at pick up, the car was looking spotless. Alex was the man! Very helpful and he walked me through all the processes and explained to me the different options I can take to get my car fixed up and paid for by the at fault driver. Friendly and exceptional service.
Navi Singh
a year ago
Alex and all the folks at National Auto Collision went above and beyond to make sure I got the best repairs possible. I came in stressed about insurance and they were able figure everything out for me. If I could give more than 5 stars, I absolutely would. If you ever need your car fixed, this is the place to go. This is the only shop I’ll be going to for any car needs. Before vs After
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