Nashville Upholstery

Ben and Nashville Upholstery did a fantastic job on 6 chairs I had reupholstered after they had basically disintegrated! I wanted to keep them because the wood matched the table they came with. Ben picked up the chairs, took them to his shop and delivered them back to me all within two weeks! I could not have asked for better craftsmanship! I would definitely recommend Nashville Upholstery to anyone!

I hired Nashville Upholstery (also known as Mobile Leather Repair) to install Katzkin leather in one of our work trucks. I explicitly told the owner Ben that I wanted the leather to match the armrest color and sent a photo for reference. When I picked up the truck the leather was the wrong gray matching the original cloth instead. My text messages clearly showed the requested color but Ben was rude and dismissive. The installation was sloppy with loose fitting leather and scratches on our brand new truck’s cupholder that Ben initially refused to fix. He never showed a leather sample before ordering or installing. When I said I would dispute the charge and leave an honest review Ben threatened to post fake reviews about our business. He followed through and left a fake Google review on our page despite never doing business with us (screenshot available). My attorney also contacted the law firm Ben claimed was representing him. They had no record of him as a client. Update 1: After I contacted Katzkin directly they replaced the entire leather kit at no cost and sent it to a different much better installer in the Nashville area. The new seats are perfect and match exactly as originally requested. Update 2 (November 2025): Nashville Upholstery refused to pay for the damage their employee admitted causing in writing so we filed in Davidson County General Sessions Court. The judge ruled completely in our favor and entered a $1000 judgment plus court costs against the owner Ben. When we went to his shop to collect the court ordered judgment (which is legal) Ben refused payment and became verbally abusive. We are now enforcing the judgment through the Davidson County Sheriff’s Office and Ben will be placed into custody over $1000. Court documents, text admissions, the fake review he left on our business, and all related correspondence are available. Katzkin ultimately made everything right but the experience with Nashville Upholstery / Mobile Leather Repair was completely unacceptable. There are many reputable Katzkin authorized installers in middle Tennessee. This shop should be your last choice. Check their numerous negative reviews on Google and Yelp before considering them.