Nanavati Max Super Speciality Hospital Mumbai

We had a very positive experience at Nanavati Max Hospital, Mumbai. In what has been an extremely difficult time for our family, the doctors and staff ensured that we always felt informed, supported, and comforted. Everyone we interacted with was knowledgeable, polite, and reassuring. Even while explaining a serious diagnosis, they maintained a positive outlook, clearly outlining the challenges and the treatment plan with compassion.

This hospital does not even deserve a single star. The treatment here is shockingly poor. The nuns working in the CCU and ICU have zero medical knowledge or training, they don’t even know how to take a basic human temperature. It is horrifying that such untrained staff are allowed to handle critical patients. For the massive amounts they charge, patients and families deserve proper care, but what we experienced was worse than a government hospital. The rooms are filthy, with no cleanliness, broken ACs, and poorly maintained facilities. The so-called "private hospital" standards are completely missing here. Instead of helping, the hospital only gave us a hard time—both the patient and the family. Shockingly, my patient recovered far better at home under the care of a private nurse than during the 1.5 months wasted in this hospital. That speaks volumes about how incompetent and careless their services are. There is no point complaining to the management—you will never get a response. It is clear they do not care about patients or their families. 💔 Save your money, save your loved one’s life—do NOT take them to this hospital