I purchase food here weekly and am usually very satisfied with both the food and the service. Unfortunately, today’s experience was very disappointing.
The woman who took my order on 12/23 around 4:30pm was rude and dismissive. The greens I selected were almost gone, and she scooped what was left into my bowl, which was nowhere near the portion size I typically receive. I politely asked if there were more greens available. When a fresh batch was brought out, she added only a few leaves—literally about four—and immediately closed the container.
When I asked if any additional greens had been added, she responded dismissively, saying, “I did—that’s why I put an extra vinaigrette in there.” Extra dressing does not replace the portion of food that was paid for. I’ve attached photos showing the portion before and after I asked for more.
This restaurant is on the pricier side, which I don’t mind when I receive a fair serving of quality food. Today, however, I felt like I was bothering her just to receive what I know I paid for. That’s not the experience I’ve come to expect here, and it was very disappointing.