Nairobi Garage is a great place when it comes to a serene environment.
As a client, I would like to point out an issue that could help improve the company. There were situations where damages or additional costs were not communicated in advance, yet the client is later expected to pay. Transparency on such matters is very important.
As a supplier, I would also like to emphasize the importance of honesty and integrity in all dealings. While customers are important, suppliers should also be treated with fairness and professionalism. There have been instances of being taken in circles despite things being clearly documented, and delays occurring even when the responsibility is known.
At times, this leads to unnecessary challenges for others involved in the project. Professionalism, clear communication, and accountability would go a long way in improving working relationships.
Caroline Wairimu (Operations Manager), it is important to take full responsibility where necessary and ensure transparency and professionalism at all times. Everyone makes mistakes. It's very sad when you have to put your responsibility on someone intentionally!!!!