Nails Of New Albany

Absolutely love MJ’s work! 💅❤️ She’s super talented, professional, and pays amazing attention to detail. My nails always turn out beautiful, exactly how I want them! MJ is also incredibly sweet and makes every appointment such a great experience. I highly recommend her! 💕

I’ve been coming to Nails of New Albany for over 5 years now. Every single tech is exceptional and does top notch work, however I think I’ve gotten the absolute best service and favorite manicure yet from MJ this evening. She was thoughtful about my color choice (even gave me some additional options when I couldn’t make up my mind), was precise in doing my manicure (this was my first time ever receiving a Russian manicure, and I fear I can never go back to a regular manicure), and she was so friendly and kind (I typically read while getting my service done, however for the first time in a while, I put my book down and spoke with MJ the entire time). I will absolutely be coming back and asking for MJ next time I come in, what a fantastic addition to the team!

Gave 1 stars because of the aesthetics, but as far as the service itself…TRASH!!!🤬literally one of the worst pedicures I’ve had, just a disappointing experience. The lady skipped steps, no cuticle work, barely exfoliated/scrubbed my feet at all. All she did was clipped and polished my toenails, definitely not worth the $60 I spent. And then to have the nerve to expect a tip😡 my tip is do better and brush up on the process of completing a pedicure like they taught in school instead of rushing through services. This was made by a person who holds a valid nail license.

Nails of New Albany is the best! The salon is always clean, organized, and welcoming. Everyone there is so kind and professional, and they consistently do an amazing job on my nails. They last forever, and the quality is always worth the price. I always leave happy and highly recommend them!

My experience was a zero for my gel manicure. The Technician was so busy looking at his phone and not paying attention to what he was doing. $65 later in my car I saw the real result, bubbles under every finger. Normally I just accept but for $65 which was highway robbery. No cuticle soak no hand message nothing but a quick incomplete manicure. I went back in and Ruby fixed the damage but now I have so much polish on that my nails look like press ons. The girl that did my pedicure was excellent. I won’t ever go back😩

I had an excellent experience at Nails of New Albany! The nail technician was incredibly friendly and professional throughout my visit. She took her time to understand exactly what I wanted and delivered beautiful results. The salon is clean, welcoming, and the whole team made me feel valued as a customer. Definitely recommend this place to anyone looking for quality nails and a great atmosphere!

My daughter and I made apps here last minute, so I thought I was lucky to have found someone since we had an unplanned serious family event for the next day. My daughter had Duc he did an amazing job. Hers were medium-length acrylics with charms. They asked me if the 60$ in charms was okay bringing her total to 150. I got Theresa & I wanted a black gel manicure w/few snowflakes but no manicures were given. She came off rude, with no chit chat, no interaction unless I asked a question very cold, etc. (Just adds to uncomfortableness especially if I have to say I don't like them)Theresa then said black would chip off easier so I ended up doing black dip and got my tips cut short. I didn't like the shape of them so I built up the nerve to say I didn't like the shape and even gave her 20$ bc I felt bad for saying something. She ignored the inspo Pic. I showed her the designs I liked except the candy cane nail. Don't like it. She did it anyway. When I said this snowflake looks blurry, she said no it looks great. Also, they didn't put or offer the lotion & mini hand massage. Just 100% unhappy. While sitting next to my kid waiting for her to finish, her tech said they weren't very good and for me to tell the owner or manager. I hate saying anything bc I always feel like it's my fault or I feel bad for mentioning etc. But, I told myself I had to speak up. I said to the manager that I didn't like them, they're flat and lumpy and misshapen straight up ugly and she said "Oh that's bc of your nails, they look fine" 😡 yet another reason I don't like to say anything. Begrudgingly go to the counter they say cash 242 or card 267. I was confused. Yes, my kids were 150 but 100 for mine? They charged me for length on mine which I don't get unless their definition of length is any tip put on at all. I am also going to include a few pics of my nails previously done to show my nails aren't the issue here. Those are my 100% real nails in the other pics. I'm sick of nail places like this. Making what is supposed to make you feel good, a lil self-care pampering break into a scam just out for the most $

This was my first visit to the salon, and I have to say the location is beautiful. I stopped in on a Sunday as a walk-in since appointments are not accepted. I requested an acrylic fill and a manicure and waited about 30 minutes before being seated with Jett. Unfortunately, the experience became frustrating from that point on. I felt like my requests were not being heard and there was little effort made to accommodate what I wanted. My request was very simple: an acrylic fill with a clear coat on top. I also requested a manicure, but I did not receive one. My cuticles were quickly trimmed, but they were not properly cleaned up, and my nail beds actually looked worse when I left than when I arrived. Two cuticles were cut too short and bled during the service. The acrylic application was uneven, and the lengths of my nails do not match. My hands honestly look like they were done by two different technicians. The entire appointment felt rushed, and it seemed like finishing quickly was a higher priority than the quality of the work. I spent more time waiting than I did receiving the service, and for a $90 appointment, I expected a much better experience. Overall, I was very disappointed and would not return or recommend the salon based on this visit.

Absolutely love this salon! The space is beautiful, clean, and welcoming, making every appointment feel like a treat. The entire team is friendly, professional, and incredibly efficient. Jett consistently does amazing work and pays such close attention to detail. My nails always look flawless, and I leave feeling so happy with the results.

Came in for another pedicure at Nails of New Albany during the snow storm, and was very fortunate to have Grace be my technician. Ive many pedicures over my lifetime, but this one was exceptional. Grace's skillset was phenomenal from the time I sat in the chair, to the wonderful massage at the end. If you are looking for the consummate pedicure/massage, do yourself a favor and mention her as your tech...you can thank me later.!! Donnie.... 😎