Nails Of New Albany

I came in two days in a row, both times as a walk in. I was greeted immediately and helped in a timely manner. The first day I got a gel x removal and a dip manicure. Awesome service and great communication. The second day I got a gel pedicure and it was absolutely the best pedicure I have received in the area. Phenomenal service. Thank you so much!

I came in today and got a dip manicure. My nail tech was super sweet and she was focused on my nails the whole time. She did a phenomenal job and the staff were very nice as well. It was a great experience.

I just had an absolutely wonderful pedicure with Ruby, and she was phenomenal! From the moment I sat down, she made me feel completely comfortable and relaxed. She’s so easy to talk to — it felt like chatting with a friend I’ve known for years. Ruby took her time, paid attention to every detail, and made sure I was happy with everything along the way. Her work is meticulous — my nails look perfect, and the massage was incredible! You can really tell she takes pride in what she does and genuinely cares about her clients. It’s rare to find someone who’s both so talented and so personable, and Ruby is definitely both. I left feeling pampered, refreshed, and already looking forward to booking my next appointment with her. If you’re thinking about getting a pedicure, trust me — go see Ruby. You’ll be so glad you did!

Spontaneous visit with one of my friends to do manis and pedis! Everyone was so friendly and welcoming. It is very clean and bright inside and the back areas are well organized. The ladies that worked on our nails did an incredible job. My tech recognized that my nail beds arch higher naturally and she took extra care to make sure the dip powder didn’t build up and look extra thick! Love the attention to detail. will definitely be back! 🥰

This is the best nail place I have been to yet! I have never had a broke nail or any issues. The staff is so sweet and helpful I look foreword to getting my nails done every time I go!!! Would definitely recommend!!

I live out of state and was in town for a trip, not knowing the salon situation in New Albany, I was delighted to have found this place. Very happy with my nails. The gentlemen did a really great job. The place is well kept, clean. I did call a head, they were pretty busy. The color is call Dewy Daisy by DND, I added a bit of sparkle on top.

My daughter and I made apps here last minute, so I thought I was lucky to have found someone since we had an unplanned serious family event for the next day. My daughter had Duc he did an amazing job. Hers were medium-length acrylics with charms. They asked me if the 60$ in charms was okay bringing her total to 150. I got Theresa & I wanted a black gel manicure w/few snowflakes but no manicures were given. She came off rude, with no chit chat, no interaction unless I asked a question very cold, etc. (Just adds to uncomfortableness especially if I have to say I don't like them)Theresa then said black would chip off easier so I ended up doing black dip and got my tips cut short. I didn't like the shape of them so I built up the nerve to say I didn't like the shape and even gave her 20$ bc I felt bad for saying something. She ignored the inspo Pic. I showed her the designs I liked except the candy cane nail. Don't like it. She did it anyway. When I said this snowflake looks blurry, she said no it looks great. Also, they didn't put or offer the lotion & mini hand massage. Just 100% unhappy. While sitting next to my kid waiting for her to finish, her tech said they weren't very good and for me to tell the owner or manager. I hate saying anything bc I always feel like it's my fault or I feel bad for mentioning etc. But, I told myself I had to speak up. I said to the manager that I didn't like them, they're flat and lumpy and misshapen straight up ugly and she said "Oh that's bc of your nails, they look fine" 😡 yet another reason I don't like to say anything. Begrudgingly go to the counter they say cash 242 or card 267. I was confused. Yes, my kids were 150 but 100 for mine? They charged me for length on mine which I don't get unless their definition of length is any tip put on at all. I am also going to include a few pics of my nails previously done to show my nails aren't the issue here. Those are my 100% real nails in the other pics. I'm sick of nail places like this. Making what is supposed to make you feel good, a lil self-care pampering break into a scam just out for the most $

New to the area/ first time visitor. Wonderful experience. Very friendly! Lynn was the perfect hostess. Answered questions and greeted me with a warm smile. I arrived shortly after 6pm (they close at 7) and Hannah helped me right away. I wanted a full set, not a easy task to be done in 45mins but she took her time and even after business hours, never once rushed. We chatted like we were old friends. My nails turned out beautifully.

Edit 10/2: Nails of New Albany reached out to me after this review thanking me for taking the time to write it so their business can improve. I definitely was not expecting that response, and very much appreciate the gesture. Original post 9/28: Went in for a gel pedicure today—needed some relaxation/pampering after a busy work week! They were incredibly busy, so my nail tech was in a hurry (totally respect that). I’m pregnant, so I was not moving fast enough back to the chair, so she was annoyed with me from the start. During my service, I was scolded multiple times for not understanding directions and not relaxing. One quick example: She smudged my nail and yelled at me for not relaxing again. She said, “Look at this toe?! You have got to relax! Now I have to fix this!” I told her it wasn’t my fault, she hit my toe with the light, I felt it on my skin. So she scolded me again for not telling her. After that, I decided to just try to zone out until it was over. It was a challenge to relax for fear of being reprimanded again. I don’t get pedicures often so I don’t instinctively know what to do. Definitely the most stressful pedicure I’ve ever had! She did a thorough job on the pedicure, and it looks great regardless of her stress from the work day. I hope her day got better as it went on so other customers were able to have a more positive experience!

I just want to take the time and talk about how loving and amazing this nail salon is I have never been disappointed and I have always felt welcomed and like family. They know you by name and they also remember who your favorite is so you never feel uncomfortable they pay you with who you want each time. As I was scrolling, I happen to see a review by a woman named Wendy Martin!!!!! If you see a review by Wendy, Martin , please disregard this review because it is simply a falsehood. This woman came in and demanded that a clearly very pregnant woman bend down to do her pedicure when the manager stepped in to explain to her that the woman was clearly very pregnant and could not do her pedicure. She threw a fit. They tried to accommodate her with another very good nail Technician and the technician worked very hard to give her what she wanted, but she upped and left mid pedicure without paying!!!!! Which I find to be completely absurd only to come back a few days later and demand the same very pregnant woman who is literally about to give birth!!! These women that work in this nail salon are hard-working mothers with children and should be treated with respect. I am an African-American woman myself, and I think that it is absolutely inappropriate to act the way that Wendy Martin acted not only did she act completely inappropriate and rude, but then decided to leave a review saying that the woman were Prejudice. When the women are completely not prejudice or racist in the slightest, and we’re trying their hardest to be accommodating, which she did not make any easier for them. In conclusion, I just want to say that do not let Wendy Martin’s falsehood of a review cause you to disregard this place. This nail salon is amazing. Gives top-tier work and deserves a fair review and chance! If I could give more stars, I would.