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Nails Of New Albany

  • Nail Salon in Westerville
  • Open now
  • 4.5
    (548)
Nails Of New Albany
Reviews
4.5 out of 5
(548 reviews)
4.5
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Donnie Raines
a month ago
Came in for another pedicure at Nails of New Albany during the snow storm, and was very fortunate to have Grace be my technician. Ive many pedicures over my lifetime, but this one was exceptional. Grace's skillset was phenomenal from the time I sat in the chair, to the wonderful massage at the end. If you are looking for the consummate pedicure/massage, do yourself a favor and mention her as your tech...you can thank me later.!! Donnie.... 😎
Elianuhh
6 months ago
I came in today and got a dip manicure. My nail tech was super sweet and she was focused on my nails the whole time. She did a phenomenal job and the staff were very nice as well. It was a great experience.
Tina Boykin
3 weeks ago
Vee and Chow did an Amazing job. They are sooooo nice. I felt so comfortable and pampered. Definitely recommend!
Brandon Banard
6 months ago
This is the best nail place I have been to yet! I have never had a broke nail or any issues. The staff is so sweet and helpful I look foreword to getting my nails done every time I go!!! Would definitely recommend!!
Brit
6 months ago
I came in two days in a row, both times as a walk in. I was greeted immediately and helped in a timely manner. The first day I got a gel x removal and a dip manicure. Awesome service and great communication. The second day I got a gel pedicure and it was absolutely the best pedicure I have received in the area. Phenomenal service. Thank you so much!
Julie Brink
a month ago
I’ve been a loyal customer of this nail salon for a long time and have always had positive experiences, which is why I continue to give it a high rating. I especially appreciate the nail tech I see — she does a wonderful job!! Unfortunately, during my last two visits there were political discussions taking place in the salon. I fully respect that everyone is entitled to their own political views, but the environment during those visits made me feel very uncomfortable. I come here to relax and unwind, and I left feeling more agitated than refreshed. I had hoped to share this feedback privately, but I wasn’t able to locate a direct email address or messaging option on the website. My intention is simply to encourage keeping political conversations out of the salon so it can remain a welcoming and relaxing space for all clients.
bethany farler
5 months ago
I just had an absolutely wonderful pedicure with Ruby, and she was phenomenal! From the moment I sat down, she made me feel completely comfortable and relaxed. She’s so easy to talk to — it felt like chatting with a friend I’ve known for years. Ruby took her time, paid attention to every detail, and made sure I was happy with everything along the way. Her work is meticulous — my nails look perfect, and the massage was incredible! You can really tell she takes pride in what she does and genuinely cares about her clients. It’s rare to find someone who’s both so talented and so personable, and Ruby is definitely both. I left feeling pampered, refreshed, and already looking forward to booking my next appointment with her. If you’re thinking about getting a pedicure, trust me — go see Ruby. You’ll be so glad you did!
Bre Sigwalt
9 months ago
Spontaneous visit with one of my friends to do manis and pedis! Everyone was so friendly and welcoming. It is very clean and bright inside and the back areas are well organized. The ladies that worked on our nails did an incredible job. My tech recognized that my nail beds arch higher naturally and she took extra care to make sure the dip powder didn’t build up and look extra thick! Love the attention to detail. will definitely be back! 🥰
May
a year ago
I live out of state and was in town for a trip, not knowing the salon situation in New Albany, I was delighted to have found this place. Very happy with my nails. The gentlemen did a really great job. The place is well kept, clean. I did call a head, they were pretty busy. The color is call Dewy Daisy by DND, I added a bit of sparkle on top.
M C
a year ago
My daughter and I made apps here last minute, so I thought I was lucky to have found someone since we had an unplanned serious family event for the next day. My daughter had Duc he did an amazing job. Hers were medium-length acrylics with charms. They asked me if the 60$ in charms was okay bringing her total to 150. I got Theresa & I wanted a black gel manicure w/few snowflakes but no manicures were given. She came off rude, with no chit chat, no interaction unless I asked a question very cold, etc. (Just adds to uncomfortableness especially if I have to say I don't like them)Theresa then said black would chip off easier so I ended up doing black dip and got my tips cut short. I didn't like the shape of them so I built up the nerve to say I didn't like the shape and even gave her 20$ bc I felt bad for saying something. She ignored the inspo Pic. I showed her the designs I liked except the candy cane nail. Don't like it. She did it anyway. When I said this snowflake looks blurry, she said no it looks great. Also, they didn't put or offer the lotion & mini hand massage. Just 100% unhappy. While sitting next to my kid waiting for her to finish, her tech said they weren't very good and for me to tell the owner or manager. I hate saying anything bc I always feel like it's my fault or I feel bad for mentioning etc. But, I told myself I had to speak up. I said to the manager that I didn't like them, they're flat and lumpy and misshapen straight up ugly and she said "Oh that's bc of your nails, they look fine" 😡 yet another reason I don't like to say anything. Begrudgingly go to the counter they say cash 242 or card 267. I was confused. Yes, my kids were 150 but 100 for mine? They charged me for length on mine which I don't get unless their definition of length is any tip put on at all. I am also going to include a few pics of my nails previously done to show my nails aren't the issue here. Those are my 100% real nails in the other pics. I'm sick of nail places like this. Making what is supposed to make you feel good, a lil self-care pampering break into a scam just out for the most $
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