My daughter and I made apps here last minute, so I thought I was lucky to have found someone since we had an unplanned serious family event for the next day. My daughter had Duc he did an amazing job. Hers were medium-length acrylics with charms. They asked me if the 60$ in charms was okay bringing her total to 150. I got Theresa & I wanted a black gel manicure w/few snowflakes but no manicures were given. She came off rude, with no chit chat, no interaction unless I asked a question very cold, etc. (Just adds to uncomfortableness especially if I have to say I don't like them)Theresa then said black would chip off easier so I ended up doing black dip and got my tips cut short. I didn't like the shape of them so I built up the nerve to say I didn't like the shape and even gave her 20$ bc I felt bad for saying something. She ignored the inspo Pic. I showed her the designs I liked except the candy cane nail. Don't like it. She did it anyway. When I said this snowflake looks blurry, she said no it looks great. Also, they didn't put or offer the lotion & mini hand massage. Just 100% unhappy. While sitting next to my kid waiting for her to finish, her tech said they weren't very good and for me to tell the owner or manager. I hate saying anything bc I always feel like it's my fault or I feel bad for mentioning etc. But, I told myself I had to speak up. I said to the manager that I didn't like them, they're flat and lumpy and misshapen straight up ugly and she said "Oh that's bc of your nails, they look fine" 😡 yet another reason I don't like to say anything. Begrudgingly go to the counter they say cash 242 or card 267. I was confused. Yes, my kids were 150 but 100 for mine? They charged me for length on mine which I don't get unless their definition of length is any tip put on at all. I am also going to include a few pics of my nails previously done to show my nails aren't the issue here. Those are my 100% real nails in the other pics. I'm sick of nail places like this. Making what is supposed to make you feel good, a lil self-care pampering break into a scam just out for the most $

I live out of state and was in town for a trip, not knowing the salon situation in New Albany, I was delighted to have found this place. Very happy with my nails. The gentlemen did a really great job. The place is well kept, clean. I did call a head, they were pretty busy. The color is call Dewy Daisy by DND, I added a bit of sparkle on top.