Pretty disappointed with this whole experience including the quality of the haircuts. I went in to get a haircut for myself and my kid. The shop was dirty and reeked of stale cigarette smoke. The volume of the TV was obnoxiously loud. So much so that I didn’t hear the lady calling my name to see if I was her next appointment. I gave her a picture of what kind of haircut I wanted for my kid, and she was done in ten short minutes. The cut was okay. I was afraid to give notes and her make it worse seeing as how she considered his hair as done with the quality that it was. I then sat in the chair, gave her a reference, and was done in a little over 10 minutes. She didn’t trim the whole top of my head and barely trimmed up the back before giving me the mirror and asking me how it looked. I felt like I was on a prank show. How do I look? I look almost exactly as I did when I showed up for my appointment. The whole experience was a joke and a waste of money. I definitely won’t be returning, and I don’t understand how they have such great reviews. At least the lady was friendly.