One question we think every Denver rental property owner should ask their property manager: how long does it take you to complete a work order?
If they don’t know the answer, that tells you something.
Our average is 6 days, industry standard is 7. That difference shows up in tenant satisfaction, lease renewals, and the quiet confidence an owner has that things are actually being handled between their phone calls.
A team that tracks response times is a team that takes them seriously.
