My Dental Company

If I could give 0 star, I WOULD, as I am EXTREMELY disappointed with my experience at this dental clinic. I booked an appointment for a routine cleaning. However, during my visit, multiple additional procedures were performed without clearly explaining them to me or asking for my proper consent beforehand. What’s even more frustrating is that after the appointment, I was told everything was “GOOD TO GO” and covered by my insurance. There was NO MENTION of any out-of-pocket costs. Then later, I received an invoice in the mail charging me for services that were never clearly discussed or approved. It feels VERY MISLEADING and UNPROFESSIONAL to assure patients that procedures are covered, only to later send unexpected bills with HIDDEN or UNEXPLAINED charges. Patients deserve TRANSPARENCY, especially when it comes to medical and financial decisions. I would STRONGLY advise future patients to ask for a detailed breakdown of costs in writing before agreeing to any procedures. Unfortunately, based on my experience, I CANNOT recommend this clinic!!!!

I couldn’t have been happier as a new patient at My Dental Company. The staff were excellent, the pricing very reasonable, and of course Dr. Olson was outstanding - a good, genuine healthcare professional interested in all aspects of healing. I’d highly recommend to anyone coming into the Springs to stop in and give them a chance to earn your business.