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Muffler City Auto Repair

  • Auto Repair Shop in Jacksonville
  • Closed
  • 4.4
    (409)
Muffler City Auto Repair
Reviews
4.4 out of 5
(409 reviews)
4.4
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Isaac Garner
4 months ago
These guys need to leave the involved mechanic work to the professionals. Had this shop install a clutch kit and flywheel in a 2005 Nissan Xterra. When I got the vehicle back, the engine ran poorly. After hours and hours of troubleshooting and throwing parts at the car, I figured out that the shop installed the flywheel incorrectly. (The index mark on flywheel was not aligned correctly with the dowel pin on the crank, causing the crank position sensor to get an improper signal.) The mechanic bragged that he had 25 yrs experience but when I called to discuss the issue, he said he had never seen a flywheel that had to be oriented properly.. what a clown. The shop refused to fix the issue even though they admitted that they installed the part incorrectly. I also found multiple loose bolts and wallered out bolt heads. Poor quality work and poor customer service.
Jerin Joseph
a month ago
These guys did an excellent job building a custom exhaust for my CJ5 Jeep. The fitment and sound is exactly what I was hoping for. Professional work with a quick turnaround. I’d definitely recommend them to anyone needing custom exhaust work.
Matt Meek
3 months ago
Outstanding customer service and excellent attention to detail !! I had a company vehicle down. The guys acted fast to diagnose the issue, make several calls to find the best price for the part. My company truck was repaired and back on the road in the same day.. I would highly recommend Muffler City for all of your automotive needs !
Michael McVicker
9 months ago
I had a custom exhaust installed and the price was right. It looks amazing. So happy with their customer service. J.R was my installer. It sounds amazing. Thank You Muffler City
Nolan Terzo
6 months ago
Excellent customer service! They treat you like family here. I brought in my 2017 z71 Silverado for a new exhaust. Finished within a few hours for a good price. I highly recommend Muffler City!
MrTatzapper77
7 months ago
Great service and clear communication. I took my mini cooper in and they were very transparent about the whole process. They informed me of the costs before doing any work. The staff were very welcoming and friendly and answered all my questions clearly. I would 10 out of 10 recommend muffler city to all my friends and anyone else that asks.
Robert Cofer
6 months ago
For most of us, our best review and reference for our Auto Shop is that we return to that shop for more work on our cars. I will be returning to Muffler City Auto Shop on Sunbeam in JAX when the need arises. Being treated with patience, respect, and fairness makes me a repeat customer. I found all three with Scott & Tonia at front office…and a shout out to both. Quite a team here. Have not learned names of mechanics (shoutout to them also) but Scott and Tonia make sure things are right and you leave satisfied. Thank you team!
Ramo Hemalas
5 months ago
These guys were great within 15 minutes of pulling in my car was being worked on the mechanic was a perfectionist, which is what I prefer. Love the service, love the process. Give them a chance, you won't regret it..
Anthony Quigley
5 months ago
The mechanics at Muffler City expertly diagnosed my 2002 Wrangler and took very good care of my Jeep and myself. I will forever have confidence with this business to fix anything I bring them and I recommend them to anyone. Old vehicles or new!
Jeremiah Johnson
6 months ago
Great service. Got me in same day for an X pipe install and other exhaust work. Will definitely bring more vehicles to them in future. They can do just about all other auto repairs also, so give them a call.
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