MRI Plus - Same Day MRI Scan

I had brain and neck MRI scans at Hendon yesterday. I suffer from severe claustrophobia and was dreading the scan even though it was an open scanner. The Receptionist was lovely and welcoming on arrival. My husband was allowed to come in with me. Danny how did the scans and his female colleague were amazing. Despite it being an "open MRI" I still had episodes of panic and anxiety. I was scanned for a total of 2 hours but throughout it all Danny was so calm, patient and reassuring, he kindly got me out of the scanner after each scan to allow me to calm down and only put me back in when I said I was ready. He had the patience of a saint! So very much appreciated. Thank you so much to the great team there.

I had a disappointing experience with MRI Plus. They did an MRI of my left knee in May 2025. With regards to my meniscus, the radiologist report mentioned a focal tear. Based on this info, I began physio. When things didn't improve sufficiently, I later saw a surgical consultant. He said the MRI images were of poor quality, yet still showed a clear bucket handle meniscus tear — something the MRI Plus radiologist report completely missed. A follow-up MRI elsewhere confirmed this. A bucket handle tear should be identified promptly, as it can sometimes be repaired if treated quickly. The fact that it wasn’t flagged in the initial report delayed my diagnosis and treatment. For what it is worth, I did a search on the radiologist who complied the report, and see from his LinkedIn profile that he is based in a developing world country. I assume this, combined with the cheaper equipment MRI Plus uses is why they offer their scans for a slightly cheaper price than elsewhere. I have contacted MRI Plus to discuss this, but I never received a response. Based on my experience, I would not recommend MRI Plus and would advise others to consider alternative providers where image quality, radiologist skill and communication with the customer are taken more seriously.