Very disappointed. How do you clean a 2 story house, including windows, without climbing a ladder? Not very well is the answer. I had to request that they get a ladder out or one section of the house would not have been touched. After all the prodding, I am still looking at streaky windows. I don't like to throw people under the bus, but this is a one and done. I'll give them credit, they did a nice job on the driveway.