A service rep (who'd been here in 2021 to successfully repair our already "ancient" 48" x 84" GE Monogram refrigerator/freezer declared it DOA this visit. It's not manufactured anymore. However, it's covered in custom paneling that blends into our kitchen walls. To replace it with a same-size fridge, would cost at least $9,999+ but the worse thing is that any other make would negatively affect the kitchen's appearance. My husband contacted Alec, owner of Mr Shark. He showed up on time, with a focus and manner that had us believing that he--alone--just might save the day (Think Mighty Mouse ;) He worked diligently several hours, thoroughly taking apart the motor, replacing one small part with one from his logo-ed truck. Voila! It seems to be working! For beauty alone, we are thrilled not to have to change the unique look of our kitchen--at least, maybe--for at least a few years to come. It definitely was worth it, to take a gamble.