Just bought a home and when the gas company turned the water heater on, needless to say, it was not safe to use. Mind you this was a Friday morning and I feared my family would have to go the weekend without hot water. Called Mr Rooter as they had done a fantastic job for my dad. Told them the situation and within a half hour I was getting a quote and a new water heater installed. The team worked the whole day getting my home set up with a new water heater. They also brought my gas shut off valve on the stove up to code. I then requested an up to code shut off gas valve to the house. Fixed before they left. Never have I ever felt like I was VIP by a company and yet here this team was working hard to make sure me and my family had hot water and proper safety gas valves on a Friday. Oh, and the quote is what I paid. No hidden fees, no overtime despite them not being done with all of the work I requested until after 5. Never will I use any other plumbing company. If you have a plumbing or gas need, call these guys. They treat you like a part of their family and go above all expectations!!