Shane was absolutely incredible! He came out the same day we called, which was such a relief, and he immediately got to work assessing our issue. Not only was he extremely knowledgeable, but he was also genuinely the nicest and coolest guy to work with. He took the time to explain what was going on in a way that actually made sense, walked us through our options, and gave us honest, helpful advice without any pressure.
The whole experience was quick, efficient, and completely stress-free. It’s rare to find someone who is both skilled and personable, but Shane nailed it!!