Requested a labor-only alternator replacement (part already provided).
Called in and was told I would receive a call back within 5 minutes, but did not receive a response until approximately 2.5 hours later. At that time, I was quoted $300 for labor only, which does not align with standard book time for this vehicle.
Phone professionalism and communication were lacking despite urgency being clearly stated.
I was also offered a discount contingent on cash payment and leaving a 5-star Google review, which felt unprofessional.
Ultimately declined service due to pricing, delayed communication, and overall lack of professionalism. Posting so others can make an informed decision.