Karen and her team were just wonderful. Easy to communicate with and prompt in her organisational skills. We felt at ease right from the start. Karen shows kindness and genuine care for our pets like they were her own. George was spoilt with some great farm walks and bunny chase opportunities… which he never wins! George and tiger arrived across the ditch, happy and safe. Unfortunately due to unforeseen circumstances we had to return to New Zealand at short notice. Although this wasn’t Karen’s place to need to organise anything, she went above and beyond to help us out. Without her assistance I don’t believe we would be returning so quickly, so we cannot thank her enough! She is a kind and caring person who provides a top notch service.