After another local shop suddenly stopped testing my heavy-duty commercial bucket truck, I was stuck facing a long drive to the next closest facility. I decided to reach out to Mountain Air Diesel Emissions to see if they could help.
Even though they had never tested a bucket truck before, the technician (Dylan) didn't just turn me away—he offered to consult with the owner, Ben Grant, and followed up with me the very next day to let me know they were willing to give it a shot.
On test day, Ben greeted me personally. We walked through the situation, addressed safety considerations, and went over the entire testing process. Ben gave the green light, and Dylan executed everything flawlessly and smoothly.
I can’t thank Ben and his team enough for their willingness to adapt, communicate clearly, and go the extra mile for a customer. Finding a shop with this level of professionalism and care is rare. Mountain Air Diesel has earned my business, and I will definitely be bringing all of my trucks here from now on!