Motion Matta

I paid him via Zelle to replace my spark plugs and coils. After continuing to experience issues, I took my vehicle to another mechanic who informed me that the coils were not properly replaced and that spark plug components were left lodged inside my engine (and no he did not do this himself as I watched him diagnose and properly show me what was wrong with the vehicle). I now have multiple plug bushings stuck in the engine that require additional repair and replacement of parts. I was forced to purchase all new coils and plugs. When I brought this to his attention, I was told he needed to “run more tests,” despite already being paid to complete the work. Instead of taking responsibility, the situation was dismissed. Because payment was made through Zelle, I am unable to dispute the transaction through a credit card company, leaving me without standard consumer protection remedies. I am formally requesting a full refund for the incomplete and negligent work. If this matter is not resolved promptly, I will be filing formal complaints with the Better Business Bureau and submitting reports to the appropriate consumer protection authorities. Consumers should proceed with caution and strongly consider obtaining a second opinion before allowing work to be performed.

I have hired Steven many times to repair my Corvettes. Needed spark plugs wires, leaf springs, lowering the car. Just recently I hired him to install new O2 sensors. He is knowledgeable, professional, fast and reasonably priced. I will continue to contact Steven when my cars need repairs.