We hired Morelli Concrete to pour a large portion of our driveway (~1800sqft). We had worked with Morelli Concrete previously through the connection with our pool installer. Morelli Concrete's folks are capable finishers and did a good job of dealing with a couple technical complexities of our driveway; however, not everything went to plan.
The job required five trucks to complete, with the contract specifying dyed concrete and broom finish. The first four sections were completed on the first day and the last section a day later. As the concrete started to cure, it became clear that the last section was not a match to the first four. I notified Morelli Concrete immediately and they agreed to stop by to look. They made several additional commitments to review the situation over the next several months and never showed. Morelli Concrete stated several times that they would break out the last section and redo it, most recently claiming to order the supplies in October. This job took place in July of 2024 and it is February 2025 with no action. They stated several times that they are installers of concrete and are not responsible for problems with the color mix; however, it is specified in our contract. They have the relationship with the color vendor, mix the color with the concrete on site, and we paid more for it. I've consulted with multiple other individuals within the industry and consensus indicates that the colorant was likely not mixed in the last truck.
Consider this fair warning that, while they are capable of doing good work, if something goes wrong, you can expect a serious challenge in getting them to address anything.
Update Mar. 2026 - Still no action taken despite additional promises to correct.