We hired Pete and his crew to pour a large portion of our driveway (~1800sqft). We had worked with Pete previously through the connection with our pool installer. Pete and his guys are capable finishers and did a good job of dealing with a couple technical complexities of our driveway; however, not everything went to plan.
The job required five trucks to complete, with the contract specifying dyed concrete and broom finish. The first four sections were completed on the first day and the last section a day later. As the concrete started to cure, it became clear that the last section was not a match to the first four. I notified Pete immediately and he said he'd stop out to look. He made several additional commitments to review the situation over the next several months and never showed. He stated several times that he would break out the last section and redo it, most recently claiming to order the supplies in October. This job took place in July of 2024 and it is February 2025 with no action. Pete also stated several times that he just installs concrete and is not responsible for problems with the color mix. From a liability standpoint, this is false since it is specified in his contract, he has the relationship with the color vendor, mixes the color with the concrete on site, and we obviously paid more for it. I've consulted with multiple other individuals within the industry and consensus indicates that the colorant was likely not mixed in the last truck.
It's become clear that Pete has no intention of following through on this and I will need to consider legal action for resolution. Consider this fair warning that, while they are capable of doing good work, if something goes wrong, you can expect a serious challenge in getting these guys to address anything. Pete does not stand behind his work, which is ironically the opposite of their motto.