A 70-year-old gentleman came to our office with his caretaker, living on a fixed income and covered by both Medicare and Medicaid. He was upfront about his financial situation and concerned because his insurance did not cover the dental treatment he truly needed.
What he wanted most was stability—not a temporary fix. He hoped for a permanent implant solution that would allow him to eat comfortably and smile with confidence again.
Our team took the time to explain all treatment options, including those covered by insurance and those that were not. We were honest that dental implants are not typically covered by Medicare or Medicaid, and there were no guarantees.
Rather than stopping there, we worked closely with the patient and his caretaker to explore available assistance programs. Through advocacy and persistence, resources aligned that helped make his treatment possible, along with a payment plan he could afford on his fixed budget.
The outcome was life-changing. He was able to move forward with permanent implant treatment and left our office with hope and peace of mind. Several years later, he continues to enjoy a confident smile and improved quality of life.
At More Smiles of Beverly, we don’t start with insurance—we start with people.
