Extremely disappointing service. Last night I called around 8:30 for a tow for out of a slope. The person on the phone told me they’d be there in 30 minutes. I said that’s good with me. 45 minutes had passed and no tow. I called again and the person said he had two cars he was dropping off and it would be another 45 minutes. I was taken aback, but I said ok see you in 45 minutes. Over an hour passed and still no driver. I called again to check the eta on my tow. STRAIGHT TO VOICEMAIL. I tried calling again five minutes after. No answer, but this time it went straight to voicemail after one ring. That means they hung up the phone. I waited a little longer hoping the tow would come, but after over two hours of waiting I had to call another company to get me. If you were unable to complete the service, I would completely understand, but at the very least let ME know that you were unable to come anymore.
Overall, disappointing service, lying about arrival time, and straight up just ghosting me. This was just terrible and highly advise any one else not to hire this company for emergency tow services!