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Modern Living Rentals - Affordable Luxury Apartments in Ithaca, NY

  • Apartment Rental Agency in Ithaca
  • Closed
  • 4.3
    (87)
Modern Living Rentals - Affordable Luxury Apartments in Ithaca, NY
Reviews
4.3 out of 5
(87 reviews)
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Deb Toothman
a month ago
You know that feeling when you stumble upon the perfect gift for someone, the rush of excitement mixed with total relief? That’s exactly how we felt after talking with Lori from Modern Living Rentals. In a world where people are always on the go and simple kindness can feel rare, Lori is a breath of fresh air. From the very beginning, she showed remarkable patience and understanding. We came in with countless questions (probably more than necessary) and had no idea where to even start. Lori guided us through everything with ease, turning what could have been a stressful process into something surprisingly smooth. What stood out most was how present she was with us. She made us feel like she was fully focused on our needs, and her professionalism and expertise were evident in every explanation she provided. She took the time to make sure we understood each step, and her willingness to help never wavered. It’s amazing how one person can make such a difference, and Lori truly did. If more people approached their work with her thoughtfulness and care, the world would be a much better place. Thank you, Lori. We genuinely hope Modern Living Rentals knows just how valuable you are!
Adam Gannon
a week ago
My partner Rachel and I would like to give a shoutout to Mandy and the maintenance team for helping us out this last month! We had an issue with our sink and they were on it right away to replace it with a brand new faucet. They were also very prompt in responding to a tripped breaker in the apartment after plugging a space heater into an already overloaded outlet. This outlet was running our computer and internet, which I use for work so it was important they took care of it quickly. We really appreciate how communicative they've been and were happy to extend our lease another year. Thanks Mandy and maintenance team, you guys rock!
Oreoluwa Adeniyi
2 months ago
I had a wonderful experience working with Lori! She helped me find my apartment and made the entire process smooth and stress-free. Lori is an excellent communicator, no matter how many questions I had, she was always patient and thorough in her responses. She truly goes above and beyond for her clients; she even drove us to another apartment location despite having a bad knee that day. Her dedication, kindness, and professionalism made all the difference. I couldn’t have asked for a better experience.
Dikshya
5 months ago
I had a wonderful experience with Lori! She was incredibly kind, patient, and helpful throughout the entire apartment search process. She took the time to understand what I was looking for and showed me places that perfectly matched my needs. Lori also responded to all my emails quickly and thoroughly, which made everything so smooth and stress-free. Thanks to her, I found a place I truly love. I’m so grateful for her support and highly recommend working with her!
Thomas mark
3 months ago
I’ve had such a positive experience renting with this company. The leasing process was straightforward, and the staff were always professional, responsive, and willing to help with any questions. The property was well-maintained, and any maintenance requests were handled quickly and efficiently. Living here has been stress-free, which is rare for student housing. I’d definitely recommend them to any college student looking for reliable and comfortable housing in Ithaca. Treena has been great!
Mayleene Wental
4 months ago
I had a truly great experience working with Modern Living Rentals. Everyone was so kind, attentive, and really took the time to understand what I was looking for, making the whole process quick and smooth. While some of the buildings keep their historic look on the outside, the interiors are beautifully updated. Anytime I had questions or needed help, Jess, Steve and the crew were super responsive and helpful. I’d definitely recommend them to anyone looking for a place in Ithaca!
Jasmin Sin
5 months ago
Lori is a wonderful leasing specialist and has been incredibly helpful in my house hunting journey. Initially, I came to Modern Living Rentals to secure a listing I saw online, however after realising that it was already unavailable, Lori kindly showed me other alternative properties. All of which were more central and with lower monthly rent. She was also very helpful with administrative processes, answering all my questions in a timely manner and accommodating to my needs.
Michael Keschner
Edited 4 months ago
Living here was one of the most frustrating rental experiences I’ve had. On move-in day, major furniture that had been promised in the listing, like a couch and several basic pieces, was simply missing. What was present included a urine-soaked mattress and filthy, moldy appliances that hadn’t been cleaned in what looked like months. Despite multiple maintenance requests, ongoing leaks in the ceiling were never properly fixed, only painted over, causing damage and making parts of the unit nearly unlivable. The parking lot was poorly managed, regularly over capacity, and often flooded with ankle-deep water, leading to excessive dirt and moisture in the unit. The back door remained broken for much of the lease, which only made the issue worse. Requests to resolve these problems were either ignored or temporarily patched, never fully addressed. The building's security alarm went off nearly every month, and on multiple occasions, management took hours to respond, leaving tenants to deal with the noise and disruption. Communication from management was dismissive and slow, and while the unit was marketed as “turnkey,” tenants were left doing damage control for much of the lease. To make matters worse, we were charged excessive cleaning and damage fees at move-out, despite the condition the unit was in when we received it. In the 18 room unit, the washer machines did not work from January to around mid-March. It would have been nice to receive credit or some reach out with an apology. Rather instead we as tenants were forced to go to an off location laundry mat. I understand things break, but the lack of communication and normal expected level of urgency ruined our relationship with MLR. The only positives were the relatively modern appliances, the real estate agents were phenomenal making the search easy, and it was a very nice living space for a college-town rental, but, unfortunately, these were far outweighed by negligence, poor upkeep, and a lack of respect for tenant concerns.
Cal Smith
4 months ago
Lori was fantastic, she was punctual. She also went over every detail and feature of the apartment. This is has been the easiest, smoothest rental experience I have ever had!
Sylvia Yang
5 months ago
Treena and Lori have been very kind and helpful with questions throughout the leasing process! Their response times are fast, and the content is clear. It has been really great working with both of them and we look forward to joining :)
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