Minicabs.co.uk

Best minicab company out there by a mile! The controller Fahad was very helpful and made sure we got the car we needed. The driver turned up few minutes early so we could load the car up and have plenty of time to get to the airport on time. The driver was very friendly and helpful aswell. Cannot recommend this company enough. Thank you!

recently used this minicab company for my house move, and I’m really impressed with their service. The booking was instant and hassle-free. The price was affordable compared to other companies. My driver, Raja Durali, was punctual, professional and very helpful with loading and unloading. He made the whole moving process much easier. I will definitely use their service again and highly recommend them to anyone looking for a reliable minicab.

We have been using this company for over twenty five years. Always totally reliable, and never had an issue with them. Their cars are nice and clean. I recommend them to anybody.

It is required to prepay. I ordered my taxi in advance, but they wouldn't pick me up as the payment didn’t go through. Not sure why my payment didn’t go through however I tried from 2 different account. I was delayed from my appointment for this issue nearly 1 hour as I had to rearrange another taxi. I am a reliable costumer for this company traveled with them many times. Very disappointed will never use this service again and will never recommend them.

I've been using minicabs for years. I have no recall how I found them but would not be without them They are consistently a polite courteous professional company. It genuinely feels like a personal driver when I book a car. The drivers are always prompt or early for pick ups and when your heading to an airport, that's exactly the service you want. I cannot rate them highly enough

First time using them this morning. Driver was on time, very polite and professional, helped me with my luggage. Already booked them for my return! Would definitely recommend them for anyone looking for a stress-free trip.

Every time I’ve used them, they have been a few minutes late. The last time, my taxi, booked for 6am, didn’t turn up at all and the controller kept telling me the driver was a few minutes away. He was also very rude. A driver eventually turned up over 20 minutes late, by which time I had missed my train to Gatwick airport. The driver was booked via uber so clearly they had forgotten to order my taxi which was paid for on the app and in advance. I’ve since written a complaint and requested a refund and not received a response. I chased and have almost 2 months later, still no response. Mistakes happen but how you deal with it matters. Terrible customer service and refusing to own it is amateur and I’ll never use your company, or recommend you to anyone, again.

Trustworthy service I would use again. The car arrived on time. The driver was friendly but didn't need to chat. He drove well. The car was exceptionally clean, spacious and very comfortable.

⸻ We booked a minicab to take us to the hospital. The journey should have taken around 50 minutes, but it ended up taking 1 hour and 45 minutes. Because of this delay, we missed a critical cardiac appointment and now have to wait another year. The experience was extremely stressful, and the level of service was unacceptable. I cannot recommend this company based on what happened.

Very friendly and helpful professional drivers. The next time we come to London, we will definitely use Minicabs again.