I recently brought my truck in for an oil change, and specifically advised the manager who initially checked me in to not rotate and/or remove my tires, since that service had already been completed the previous day. Despite this request, my tires were removed. It was unclear if the tires were reinstalled in the original sequence, potentially disrupting my tire balancing schedule. The unwanted tire removal led to a $1,100 recommendation/repair quote from the technician to replace all of my brakes and rotors. The technician also stated I needed new cabin and engine air filters--recommendations that later proved to be inaccurate or misleading, i.e. my cabin air filter was replaced three months prior and looked almost brand new as one example. The appointment ran nearly two hours instead of the expected one, and the oil life monitor was not reset. Taken together, these issues reflect a lack of care and transparency that has led me to decide this will be my last visit to Midas.