I went for a consultation in August 2025. While filling out paperwork, another person in the waiting room was on a very loud, casual phone call for over 10 minutes, from the moment that I walked in until I left, making it impossible to focus on the forms. The staff did not intervene, and the environment did not feel professional or safe. I ultimately paid the consultation fee but left without receiving care. This experience left me extremely uncomfortable, and I will not be returning.