Michelle Wilson is outstanding and is everything I could have wanted in a realtor. She's trustworthy, customer focused, and goes the extra mile at every step of the process, including well after the sale is complete as a resource for any questions down the road. I still reach to her at least once a year for advice.
The thing I love most about Michelle is her working style. I've only worked with her to help me find a home, not sell my own (yet), and I really appreciate how she isn't a high pressure realtor like I've worked with in the past. She goes at whatever pace you want, is very attentive to the details of what you're looking for and does not try to sell you on anything. She points out the pros and cons of each property from her professional experience and lets you make up your own mind. We were picky customers buying our first home, and she was extremely patient with us. Her support didn't waver even after viewing 50+ homes.
I will absolutely work with Michelle in the future.
Here are a couple examples of my experiences while working with her below:
1) After searching for months in the Lake Forest area we finally found "the one" and then quickly learned that the house went into escrow while I was viewing the property, all on the the same day it went on the market! My wife and I were heartbroken, but Michelle sniffed out the situation and advised us to put in a back up offer as she had a hunch the escrow wouldn't hold. She was 100% right, and we landed our dream house as a result.
2) Michelle has always been available to provide some referrals to me in the past for various things related to the property or lending. So far, every recommendation has been a winner. As an example, I asked her advice on any lenders to explore refinancing earlier this year. When I reached out to one of her recommendations I noticed an instantaneous change in the lender's attitude the moment I mentioned her name. I was no longer just another customer, I was one of Michelle's clients. They started to treat me like family. They even advised me NOT to work with them, because I could get a better deal from one of their competitors given my situation... amazing.