After a surprise collision this morning, I was referred here by another local mechanic. My daughter and I were immediately, warmly, greeted & offered snacks. After looking at my vehicle, they were so helpful in offering advice and walking me through various options. Never felt pressured or talked down to. The customer service and care here is top notch! Hoping we won't NEED their help again, lol, but will absolutely return here if a situation arises!