Michael Durham Landscaping

What an absolute disaster of a company. Michael Durham Service is hands-down one of the most unprofessional, careless, and downright frustrating services I’ve ever dealt with. From start to finish, it was a circus — except no one was laughing. The attached pictures clearly show the poor quality of his services; evidence has been provided. They sent over a crew that looked like they were doing me a favor just by showing up. One of them — a large guy — spent more time rolling his eyes and burping than actually working. When I politely asked him to put down some salt on the steps, he acted like I’d asked him to move a mountain. The damage they left behind was unbelievable — broken fence, torn-up grass, even parts of the building were affected. I called, emailed, and even got a promise from the owner that he’d “take a look.” Of course, he never did. The so-called “service” was so pathetic that even my tenants — who rarely complain — were furious and threatening to move out. And the owner’s response? “If they leave, find someone else.” Really? That’s his idea of customer service? This man couldn’t run a lemonade stand, let alone a property maintenance business. He was often nowhere to be found, even during major snowstorms, and the times he did show up, the job was either half done or not done at all. They charged for salt that was never used, left the sidewalks and driveways buried in snow, and when I confronted them with photos, they claimed they’d “be back.” They only returned after the snow melted — talk about convenient timing. Michael Durham Service is a textbook example of how not to run a business. Lazy workers, careless damage, zero accountability, and an owner who clearly doesn’t care about his clients or his reputation. If you value your sanity, your property, and your money, stay far away from this company.

The job was done excell the backyard, the water runaway from the house. What I wanted you did a good job, the patio, and the grass stark coming up and the garden looked good, tomato, raspberry, cucumber, radishes, salad, yellow, bean and green bean and carrots.ent. No complain.

Originally was supposed to meet and discuss the project, however we ended up discussing it over the phone. What I had wanted was an interlocked walkway, then a step that led to a platform which would then lead to my front door. What I ended up getting, was a platform with a step at the same level (first picture) of the platform. Not sure how that made sense. I called and complained, and was told that if I wanted it corrected then it would be extra. I had felt as if my hands were tied and I had no other option as I did not want it to be left the way it was. They refused to even discuss negotiating the price to fix what I feel was their misunderstanding. Even after the "step" was removed, the final work seemed rushed. The line of stones right before the platform was not level/graded properly. I even had to go and buy a bag of polysand to fill in the gaps between the stones they missed filling.

Excellent and timely job on clearing snow for a double car driveway. Also took the time to follow up on the quality of the job. Will definitely recommend.

I have to share the experience that me and my wife had by hiring Michael Durham Landscaping. We just moved to Oshawa end of June 2024 and my wife Narima began looking for a landscaping company to replace what was a dump in our backyard. All weeds and a little grass patch here and there. Narima selected Michael Durham Landscaping and Michael responded immediately. He was cordial and very professional. He explained in detail what needed to happen to fix the issue. He listened to Narima and noted every concern she had and took his time to checkout the environment and took measurements of the area. Michael said they typically finish a job in two days. He promised to send a quote and left. Within no time we had a quote for the work. The next day I called in to put the deposit so we could get on their schedule of work. Immediately after I paid the deposit I got a call from Brianna (sorry if I misspelled) who schedule the work for the 23rd June. We were very excited. On 17th as I was driving to work, I got a call from Brianna that they had a cancellation for Thursday 18th June and if we were prepared to get the job started earlier. I immediately said Yes. Brianna listened to a few concerns I had, like the garbage from the cleanup would be inconvenient as our garbage day was the following Friday. Brianna reassured me that she will make sure that the crew do not leave even a single piece of garbage behind. I called up Narima and told her the landscaping crew were starting on Thursday instead of the coming Tuesday. The crew came in the afternoon of Thursday and began clearing the land of everything from old stones, plastic debris, old wood, shrubs, and most importantly they scraped almost 4 inches of soil with all its growth of weeds and grass. The crew was amazing in terms of work. They were the most respectful people and the most hardworking people I have met in a long time. The work was more than what we had imagined and more thorough than we could have expected. The crew were a happy bunch, talking and laughing as they talked of everyday family life and how much they miss them and how long it’s been since they saw some members of their families. I realized we as humans share so many of the same concerns. By late evening the land was barren and ready for a new outlook. I am still at awe, where they get the energy to do such a demanding project, professionally and yet with a thorough understanding of the process and the energy required to sweat out the task. This was a lesson to learn for us that people with so much integrity and respect still exist. Now we have witnessed a miracle literally. Friday came and the crew transformed our landscape. They worked as hard and with as much enthusiasm as they did on Thursday. In fact with even more energy this time. The whole day was a spectacular event for us. We have never witnessed such dedication to work. Late Friday the crew cleared any and every piece of garbage after they completed the sodding. We were advised to water the complete sodded area for at least 20 minutes early morning and late evening. We have been doing this. The crew returned on Monday to complete a patch when they ran out of sod on Friday and fixed a chipmunk damage done to the sod. We have a 2 week guarantee on the sod in case it dies. The crew will be coming to do that soon. We are eternally grateful to Michael and his amazing crew for the wonderful service they provided and to the two ladies on the phone including Brianna. I was pleasantly surprised to hear an Indian man answering my phone call on Saturday because he had such a strong accent and made me smile. Believe me when I say, I am at loss for words. What I have written here does not do justice to the amazing work that Michael and his crew did for us. Feel free to visit under Michael’s company to see what they have created for us. One neighbor came and told Narima, you make the place look like heaven. I can’t top that. My only regret is we could not get someone to clear under our deck. That is a second project for me and Narima. Thank you again

Our project was done in a professional, timely fashion. Staff were polite and respectful of our property and that of our neighbours. Work was neatly done and cleanup very thorough. We highly recommend Michael Durham Landscaping.

Wow, one of the MOST efficient services from Michael and his team I've ever requested. I can't praise the work enough. They're kind, they listened and were able to make my patio look so nice before we finally sold the place.

Michael Durham Landscaping did a fantastic job installing sod in our backyard. The team was professional, efficient, and the lawn looks amazing. Highly recommend them for quality work and great service!

It was a pleasure working with Michael and his crew. We had two jobs done at once we had a pool fill-in as well as a landscaping job at one of my other properties. Their crew is exceptional and super friendly at the end of every day they cleaned up before they would go home for the day very professional. We are using them again to do our fence this summer Michael and his crew talked us through all of the projects and whenever we had any questions they were always right there to have the answers I would highly recommend this company to do any landscaping work that you might have will be definitely using them again

I can't say enough glowing remarks about Michael Durham Landscaping. We were in a pinch after having been duped by someone else, and these guys promptly came to level our backyard for an above ground pool. They are kind, honest, very personable, and above all else, they got the job done perfectly and quickly.