Beware. To obtain the job, owner Eyrling is super responsive...he came out the same day, promised a great repair and, knowing I had problems with the prior canvas company, said "if there's a problem with my work, I'll be out the next day". He talked a good game.
I called him out to repair a new canvas bimini top that a prior company apparently cut too large as the rain water was pooling in the center. Eyrling said he could fix it and, even though he charged me $200 MORE to repair it than I paid for the new canvas itself, I believed in him. Shame on me.
He returned the top within two days and it did look taught and great but then....it rained. The water pooled just as it had prior to his "repair". And then the troubles began.
I immediately called him and he said he was busy, but would try to come out. After over a month of hounding him, no shows when he said he would be there, and ignoring my calls and texts, I called him from another number. He answered and literally swore on his kids lives that he would be out there the next day early in the morning. He didn't show at the time he said, but did show. He was stressed, bugged and nasty to the point that when I asked what he was doing, he snipped "Jesus christ Stacey" when he saw my facial reaction to that, apologized. He was taking the top to fix it and asked when I was taking the to boat to the Keys to know how much time he had for the repair. He said no problem that he'd have it back two days before the day I gave him. Of course, hew didn't show up. He called two weeks later trying to set up the delivery. I told him the boat was in the Keys, but to bring the top anyway. He told me the day and time and he was a no show. After another 7 days, he delivered to top to my garage.
Once the boat was back from the Keys, I installed it and it buckled tremendously and his second repair failed. I sent him pictures and a text which went ignored. It was a small job for him, but that shouldn't matter. He was too busy and stressed and should have either not taken the job or refunded my money when he knew he wouldn't find the time to make it right rather than stringing me along.
He's a great sales guy, but sucks at customer service. I hope this review will help others to not lose hard earned money with this company.