Alan was superb. I was so glad I came here. I had three laptops that didn't have enough RAM for my work colleagues to perform their tasks so Alan took a look to see if they could be upgraded. It was particularly challenging to get under the hood without damaging the laptop, but Alan's patience and knowledge paid off. Unfortunately they were not upgradable, but at least it gave me the clarity I needed to make the right decisions. Separately, I had a 4th laptop that was just knackered. Alan, diagnosed it quickly and once fixed he did several tests to make sure it was operating at its best. I couldn't recommend MH Tech Centre more!