I called in and asked for an estimate for some slight damage to my 2007 Hummer H2.
I was asked to send in pictures due to myself living in Wickenburg, So I sent all of the pictures as well as video footage of what damage my Vehichle sustained
I was told to let them look over the photos and they would get me an estimate by the next day or two.
So over the course of 15 DAYS! Nothing but excuses about why the estimate was still not completed.
I was told by the alleged owner Meghan, On the 13th day awaiting. That an estimate was going to be emailed to me within a few minutes. It never happened.
So then the following week on the day of the 15th day of waiting, I spoke to Mike, and he advised me that they had no interest in repairing my vehicle.
So wasted half of a month, to be told that they would not want to work on my vehicle. Or at least furnish an estimate.
If Maegan is the actual owner that I personally spoke to. I hope that you are reading this. Because although I was never a customer, I will now definitely never be a customer. Because your company has wasted my time. I have only so much time with a rental car while the repairs are being done.
Your company cannot be trusted, and is an absolute disgrace!
Not one person called with an apology, or any type of recommendation for another shop to do the repairs to eventually get the repairs done in a timely manner.
UPDATE December 2
See attached text
It took over 5 weeks and this company could not provide an estimate.
The Owner contacted me several times stating that they were still trying to locate parts due to most are discontinued.
The last two phone conversations that I had with the owner were recorded.
Also I did not advise her that I was recording her.
I will be posting both of those conversations in the future.
Meghan, Who claimed to be the owner sure acted the part as far as trying her best to get things done.
All I needed was an estimate to give to my insurance company, So that the repairs could begin.
Apparently, that was too much to ask from MGA Collision Center .
The only thing that they have proven to me is incompetence, lack of integrity, and perfecting stalling tactics.