Verified

Messolar Moving And Installation Services

  • Moving Service in Smyrna
  • Open now
  • 4.8
    (1071)
Messolar Moving And Installation Services
Reviews
4.8 out of 5
(1,071 reviews)
4.8
5
4
3
2
1
Laurie
6 months ago
Regrettably, we used this moving company and I use that term loosely. To say that I would never recommend this company again is a severe understatement! I have moved dozens of times and have never had an experience quite this bad!!! Let me start by saying that this moving company showed up unprepared - ZERO moving supplies!!! I had to provide all Packing supplies, boxes, including shrink wrap, shipping tape, bubble wrap, moving blankets, the WORKS! Oh, and when I asked them how many boxes I needed they said 10! Really??? As you can tell, I had to buy boxes from Home Depot, Lowe’s, U-Haul And a storage company down the street from us. I ended up buying over 300 boxes. I have so, so…. many examples that I can use, as to how horrible this experience was - but I will give you the cliff notes version. Packing highlights are as follows - lampshade in a box with a vase (lampshade versus vase what could possibly go wrong with this?) -Fortunately, I caught it & I repacked the box. Then they triple wrapped Tupperware (plastic) and didn’t wrap drinking glasses that ended up broken. (SHOCKER) Watch out, shipping tape is their universal wrap around delicate things like glasses, crystal vases. You know the kind that leaves residue all over everything and then you get to spend hours using goo gone to get it off. Yeah, that was lots of fun! But I’d have to say finding our sound bars and electronics wrapped in shipping tape was the ultimate discovery that truly lit my fuse. 🔥 it doesn’t come off and the tape took off the finish of each sound bar ($500 x 3) plus wrapped all the cords and speakers with it too! They didn’t know how to pack TV’s or electronics. Plus, we had some very delicate art, and they were clueless in packing them!!! When I asked them if they were counting the number of boxes and items being loaded on the truck, they look puzzled??? The answer they had no tracking system at all. Their truck loading skills were equally horrible. When I challenged them on having furniture to provide a base, they didn’t have a clue as to what I was talking about.🙄 You have to have an equal balance of furniture and boxes to minimize shifting during transport. Point being the customer should not have to school the movers. And finally, we conclude with the out-of-state move. This is another area that they are not even adequate in providing said service. It took forever to just get a move date. Once we finally got our date, planning their drive here was a complete disaster. It took us by car eight hours to get here - that’s with fuel stops, food, etc. They thought they could drive down with 2 moving trucks unload and drive back the same day (never going to happen)! I asked them at 9 AM if they had left yet. And of course they had not. I asked what their plan was and they said they would be at our house by 6 PM. I knew that was impossible due to several factors. Considering a truck cannot go as fast as a car plus the hurricane took out several roads so that makes the haul even longer (All variables, they did not even take into account). At that point, I was so over dealing with them I decided to make a bet with my husband, just for amusement sake. I said, I bet you they don’t show up until tomorrow. He told me that was a suckers bet, but he went ahead and bet me anyway. Low and behold, I got a call from them at 6 PM that their “truck broke down“ (I knew that was a lie because they left too late) and they would be at our house at 11 PM and they would unpack through the night because they needed the guys back in Nashville the next day. At this point, my husband was one ticked off guy and he rarely ever gets ticked off! They pushed the wrong button, he told them NO & that the owner can put the guys up in a hotel and they could arrive at our house in the morning. He also advised them that it was unreasonable to show up at our house that late at night and that our neighbors would call enforcement for being a public nuisance and disturbing the neighborhood! Needless to say, they backed off and said they would be there in the morning.
David Ridings
Edited 8 months ago
Never quit! Thats the best two words I can use about these men. Great movers. They simply don’t quit. They will find a way to get the hardest and heaviest items moved. My fourth use of this company.
Martha Morales Purucker
3 months ago
I had an amazing experience with Messolar Moving Company! The crew was fantastic — they carefully moved all my fragile glass pieces, my glass kiln, and all the furniture to my new studio without a single issue. They really listened, took their time, and showed that they genuinely care about your belongings. As a glass artist, I was especially impressed with how gentle and attentive they were with my very delicate materials. I highly recommend them to anyone who needs movers who are both professional and kind!
Lloyd Hannon
6 months ago
The positives were that they were willing to do almost everything I asked, wrapped my big pieces of furniture and loaded the pod fairly well. The bad news is that they were really rough with a few of the smaller things to the extent they broke a lamp and my printer and dented a large drum ceiling pendant. And then got surly when I called the company to let them know about the broken items. I needed them to come back to my condo to get some things but they weren’t in a vehicle that could carry the items so I just let them go.
jennifer mcchesney
a month ago
We hired Messolar Moving to help move furniture and boxes into a high rise apartment. They were on time, polite and worked fast! We booked the 2 hour min and we had a 6x12 U-Haul trailer to unload. They were finished working in within the 2 hour the time frame. I would recommend them if you need help and they were also reasonably priced as well.
Elaine Melendez
5 months ago
Carlos and Jesus were on time, ready ro work, and were very helpful setting up beds, etc. It was a 26 foot truck that was packed from front to end. I thought it would take much longer than the 2 hours scheduled, but they did it in 2.5! Has I had a more organized truck, they would have done it in 2. They worked really hard. It's not an easy job and it was cold and windy, 30 degrees Great work ethic!! Everything was easy from booking to confirming end time, and customer service was also very helpful. I recommend this company!
Mitchell Waksman
6 months ago
I highly recommend this moving company. The guys they send are always very professional and easy to work with. During a stressful move they are always calming and get the job done. Don’t hesitate to book this company. Appreciate my movers Jose, Enzo, and Guido! Great job guys.
Larry Peck
5 months ago
We had a scheduling misunderstanding but they went above and beyond to meet my needs...a little later than originally expected but an awesome recovery. The guys were awesome, proactive, easy to work with, efficient and professional in every respect. They did an awesome job and were very respectful in the process. My big test...would I use them again... Resounding Yes! Thank you!
Kelli McCollum Shumake
5 months ago
Very nice guys and careful with the sofa. I appreciate the care they took in unboxing.
Felicia Colón
7 months ago
I had them pick up and bring a large hutch to me. They responded super fast. Very accommodating on time and even arrived early. Got to each destination quickly. Furniture was wrapped secure, glass removed and wrapped separately. They used all the proper straps and things not only for the furniture but themselves too to be safe. Left no mess and very polite.
Loading…
This site uses cookies from Google to deliver its services. By using this site, you agree to its use of cookies.